ABC Flowers and Gifts
33476 Alvarado-Niles Rd 2
Union CityCA94587
Payment Methods: Visa, MasterCard, American Express, Discover, Cash
Closed
- Sunday
- 9:00am-3:00pm
- Monday
- 9:00am-6:00pm
- Tuesday
- 9:00am-6:00pm
- Wednesday
- 9:00am-6:00pm
- Thursday
- 9:00am-6:00pm
- Friday
- 9:00am-6:00pm
- Saturday
- 9:00am-6:00pm
- Average Rating
- Total Reviews
- (11)
Recommended
0
Not Recommended
0
Open Map
Description
Florists
Member Reviews
Mixed Review, good read:
Long story short. I ordered flowers for my wife on valentine's day.
They did not deliver the flowers in the proper time frame. I spoke to the delivery man, a worker at the flower shop, and the manager at the flower shop. All of them did very little to help me. They actually demanded the next day that I should pay for the flowers because they lost out on the order...
But when the owner found out, she called me back and gave me a refund, she also said she would deliver complimentary flowers + chocolates for the mixup.
I'll give the owner 5 stars for this, issues occur with every business and I was at the raw end for this interaction. But she did a good job of helping me out, which is what a business should do.
In all honesty, the owner should look at their management/delivery staff, because without the owner hearing about this, the review was going to be about 1 or 2 stars for how I was treated originally.
They did not deliver the flowers in the proper time frame. I spoke to the delivery man, a worker at the flower shop, and the manager at the flower shop. All of them did very little to help me. They actually demanded the next day that I should pay for the flowers because they lost out on the order...
But when the owner found out, she called me back and gave me a refund, she also said she would deliver complimentary flowers + chocolates for the mixup.
I'll give the owner 5 stars for this, issues occur with every business and I was at the raw end for this interaction. But she did a good job of helping me out, which is what a business should do.
In all honesty, the owner should look at their management/delivery staff, because without the owner hearing about this, the review was going to be about 1 or 2 stars for how I was treated originally.
Information from the business
Order flowers online with Same Day Delivery from ABC Flowers & Gifts. Fresh flowers and hand delivered right to your door. Experience the Teleflora difference!NON FOOD & BEVERAGE RETAIL
Floral arrangements for any occasion: Birthdays, Weddings, Funerals, Gift Baskets, Plants, and Everyday Flowers
