Product and follow-up....:
The gutters (less than 2 years old), were damaged as a result of the snow, ice and freezing conditions (December - 2008, winter of 2009). In an April site-visit by the owner of 'Above The Rest Continous Gutters', Aaron indicated that replacement of all the gutters may be the only recourse! I was to hear from him regarding cost, etc. Aaron NEVER communicated with me again. In May, Safeco insurance evaluated and provided me with their 'cost of repair and/or replacement'. In addition I received an estimate from 'Leaf Guard' for replacement. Both indicated that the metal gauge of the product and installation were insufficient. The gutters were replaced in July, by Leaf Guard. The scuppers and drain spouts were re-used due to cost....however, every single drain spout required screws at joints and additional securing to the building. I trusted this contractor, who came to me via a referral. The metal gauge of the gutter was inadequate and the installation (not enough hangers given the size of the product)....marginal! Unless you know and trust implicitely, the person who is recommending .... I would say, multiple estimates, and thereby educating yourself, is the tried and true way of getting good product/service for a fair cost.