HORRIBLE Landscaping Company:
DO NOT HIRE ABSOLUTE LAWN CARE & LANDSCAPING. They are a ridiculous pain in the neck to work with. They were contracted to do the yearly "38 visits" lawn care and garden bed maintenance for our small Irish Channel yard and I've been under contract with them for exactly one year, one month. They were hired so I didn't have to worry about my gardens [obviously,] but the experience has been nothing but inconvenience, after annoyance, after inconvenience.
We originally hired them to lay sod in our yard, and we concurrently hired them for the weekly maintenance. Within a month the new sod was dead from a fungus. Despite their team being at our house weekly MOWING THE LAWN, no one ever once made notice of the new dying sod they laid. They never suggested a fungal treatment. I had to ask them what was going going on with the grass, despite them being their weekly “maintaining” it. They finally sent a "specialist" out to investigate a few weeks after my inquiry and by then it was too late and the grass was dead.
Within the first month of service, they trimmed the jasmine growing on a utility pole in front of our house where my new car was parked. Sap from the jasmine got all over the hood, roof and passenger side of my vehicle. It cost $400 at the dealership for it to be removed. Absolute refused to acknowledge the mistake, much less apologize.
They have issues making sure gates are completely closed [my three dogs got out numerous times because of it.] Beyond that, it was a constant battle to get them to do things right the first time. They never send the same crew out twice, so inconsistency is a constant. And when you call to discuss, the owner is incredibly rude.
Now, one year into the contract, I emailed because our hollies. bottle brush and bamboo have been ignored all summer. They told me that, "Anything over 6' hasn't ever been included in the contract but can be added on. If for some reason, you were not charged out for trimming in the past, it was an oversight" What?! So a year later they're telling me that all the trimming they have been doing over the past year was an oversight?!? They have been trimming those plants since the beginning of our contract...and those plants were at least 6' tall last year when they were hired.
The entire experience with this company has been annoying, and hugely inconvenient despite paying $100 month. Please do yourself a favor and read all of their bad reviews, and check out the complaints made to Better Business Bureau. Hire anyone else and save yourself the nightmare of dealing with this company.
by Eileen Silveira Bivalacqua on September 13, 2017