My wife and I made two purchases there. The first purchase was for a counter high table with 6 chairs. The price and furniture was great and they really worked with us to help us figure our what I wanted. It took about 2 weeks to come in and I picked it up. I had no problems putting everything together.
The first experience was good, so I went back to buy an entire bedroom set. We ordered a king size bed frame and memory foam mattress, 2 nightstands, dresser and mirror, and TV stand for around 3 grand and chose to have it delivered. We were very happy with the deal we got. I found the same furniture on the internet at a couple places and this place beat everything by far.
We were expecting our order around 2 weeks, but it ended up taking around 3 and a half weeks. The problem is they forgot one of the night stands. I called to ask about it. They said it was a mix up and it would be in the next week and they would call. The next week went by and no call. I called and they said it got held up because of the weather and they would call when it got in. The next week went by and no call again. I called on the weekend and they said they would check first thing on Monday. Again, no call. I called on Tuesday and they told me they got it in and they would delivery it Wednesday. 10 minutes later they call back and say that they cannot deliver it because the delivery truck was broke and I could either wait until the next week or come pick it up. I was fed up, so I picked it up. I did not get any kind of apology and I should have got a small refund for the delivery fee since not all of it was delivered. We do love our bedroom set, but we did have to put everything together.
Long story short, the service is a [email protected]
!p shoot. You never know what you will get. If you have patience and don't mind putting together your furniture then it is worth the great prices they have.