Andrews Roofing Co Inc
757 Mt Vernon Ave
PortsmouthVA23707
Payment Methods: Visa, MasterCard, Cash, Check, Finance Plan
Closed
- Sunday
- Closed
- Monday
- Open All Day
- Tuesday
- Open All Day
- Wednesday
- Open All Day
- Thursday
- Open All Day
- Friday
- Open All Day
- Saturday
- Closed
- Average Rating
- Total Reviews
- (8)
Recommended
0
Not Recommended
0
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Description
For 20 years, we have serviced thousands of customers' needs.. Our projects range from residential, commercial and industrial, and from simple repairs to installation of newly constructed or replacement roofs
Member Reviews
Very bad experience:
We have selected Andrew’s out of 4 BBB accredited companies to replace the flat roof on our house. Their records in BBB were very strong with no complains. On their website the owner guaranteed the satisfaction and respect to their customers. How cannot you trust all of that?
Job was done by the team of NON-company employee and supervised by company superintendent.
We have ordered tapered Insulation Option ($2520) to divert water to drains and gutters. After work was done, we noted that the roof had two huge spots where water stayed all the time, as well as many small spots. We were told by superintendent that tit will go away after summer sun warms up the roof. After one year it’s still there. We contacted Andrews and they just ignored us.
But this is just a very small part of the problem. Here is the real one. The replace the roof on the deck as well and it leaked all the time. We called them and they finally sent somebody who to look it up. Guess what, that sent us a check for 2 hours that the guy were talking to us, saying that it was our fault that roof were leaking. Anyway, they were extremely rude and did nothing to fix the issue. The owner promise of satisfaction meant nothing. He just sent my request to his manager.
We had many more issues with them – problems with skylines, metal flashing. So it’s just long story of bad experience with company that seems really good on paper.
Anyway, we have submitted the BBB complain and will see if the company will respond. Don’t have much hope though.
Job was done by the team of NON-company employee and supervised by company superintendent.
We have ordered tapered Insulation Option ($2520) to divert water to drains and gutters. After work was done, we noted that the roof had two huge spots where water stayed all the time, as well as many small spots. We were told by superintendent that tit will go away after summer sun warms up the roof. After one year it’s still there. We contacted Andrews and they just ignored us.
But this is just a very small part of the problem. Here is the real one. The replace the roof on the deck as well and it leaked all the time. We called them and they finally sent somebody who to look it up. Guess what, that sent us a check for 2 hours that the guy were talking to us, saying that it was our fault that roof were leaking. Anyway, they were extremely rude and did nothing to fix the issue. The owner promise of satisfaction meant nothing. He just sent my request to his manager.
We had many more issues with them – problems with skylines, metal flashing. So it’s just long story of bad experience with company that seems really good on paper.
Anyway, we have submitted the BBB complain and will see if the company will respond. Don’t have much hope though.
Information from the business
When you need a roofing company in the Virginia Beach, VA area, call Andrews Roofing. Residential, commercial and industrial. 757-399-3066.
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Solid Reputation & High Level Of Integrity, Quality Workmanship, Honesty And At Fair Price.
Andrews Roofing has a Solid Reputation & High Level Of Integrity, Quality Workmanship, Honesty And At Fair Price when it comes to Roofing. We have been in business since 1995 proudly servicing the South Hampton Roads Area. We offer Emergency Service and have professional trained staffing to assist you in your time in need.
