I originally called with questions about a specific product, just as the website suggested. She emailed me a cut sheet like she promised but it was way beyond my budget. I thanked her and asked for her suggestions in another price range to which her reply was "we don't sell cheap stuff". A simple no would have sufficed.
I called the 800 number and asked to speak to their Customer Service Manager and got nothing but attitude from the lady that was answering the phone.
I guess it goes to show that they are consistent in poor customer service.
In business for over 35 years, AVS is well established and authorized to distribute a wide variety of name brand video equipment. In addition to cameras, Audio Video Supply also offers, lenses, digital video recorders (DVRs), LCD’s, plasmas, surveillance systems, professional camcorders, and a complete line of accessories.