Bakersfield Hyundai

Brought to you by Cars.com. Bakersfield Hyundai is conveniently located off Highway 99 and Wible Rd. Bakersfield Hyundai is one of the largest Hyundai Dealerships in Kern County. If you're looking for great prices on new and used Hyundai's, look no further than the all-new Bakersfield Hyundai - now under new ownership. Visit our Bakersfield Hyundai Dealership today and test drive the New...

I spoke on the phone with a salesman to see if they had the exact car I wanted, which was a 2011 Elantra. They stated they just got 5 of them off of the truck and I asked the MSRP and I was quoted $17,945. I asked before I made the 100+ mile drive if they would meet me at my price that I was quoted by nearby dealers, which was $17,500, they stated this was no big deal and they wouldn't loose a deal over $400. So I loaded up the car with my family so they could drive the car back the 100 miles to home and cruised up there.

Once I got there I test drove the vehicle, looked at the sticker and saw it matched the $17,945 MSRP I was quoted. I went in to the office, input all of my information ect in preparation for the purchase. I waited and waited and finally I was called back in and to my surprise they informed me that the window stickers on all 5 Elantras they received today had incorrect window stickers and in fact the MSRP is $18,645. I stated that to be in good faith they need to hold up their deal of $17,500 and go after Hyundai for the difference. They said that they in no way could go that low because dealer cost was $18,132. I agreed that we could meet in the middle at $18,000. I was again informed that the BEST they could do was $18,400. At this point I was infuriated and I walked out on the deal.

To compound the problem the sales manager Jesse came out and informed my family of what had happened and basically laughed in our faces stating that he doesn't care if we walk out on the deal because he can sell the car at MSRP before the end of the day.

This place is a horrible business place and as we speak I am writing my letter to the Better Business Bureau, Hyundai motor corp. and my lawyer for false advertising practices and not honoring a contract or agreement. I can't believe this place is still open after events like this.

After buying my fourth Hyundai, which I love. I went into Family Hyundai to have the studs replaced on one wheel because they were over torqued by more than double the factory recommendation. It took over an half hour for the person taking in cars to get to me. When asked if he was the only one he said yes. Then when I said that I found the problem when I rotated the tires. He showed signs of concern about me doing this basic maintenance which is in the owner's manual. I have rebuilt over a dozen motors in the past 35 years and even worked at a garage when in the military. The service call writer said I would have to go into the managers office. I asked for him to come out too me. By now we are up to over 40 min. The manager came out and I asked why and he asked right back why he should. I said because of safety (which several dozen articles on the topic can be found on the internet) which he than said no and I could go into the office and spend more time calling Hyundai America. After 50 minutes of wasted time I left and went home. I called another Hyundai service dept. The one I usually go to and they said to bring in the car and they would replace them without giving me any problems. I will never buy or use Family Motors for service again. I still love Hyundai and plan to buy more of them. I currently own two of them

These guys were totally honest and extrememly helpful. I had to help my mom find a car, she lives in Bakersfield I do not. So I had to rely on phone calls and emails to get info. Every call I placed was returned immediatly. The inventory on the Family Motors website is extensive with a variety of price points. The prices and models they quoted on the phone were honored at the lot and my mom was treated like a queen.

Bakersfield Hyundai, formerly Family Motors Hyundai is one of the largest Hyundai Dealerships in Kern County. If you're looking for great prices on new and used Hyundai's, look no further than the all-new Bakersfield Hyundai - now under new ownership.

Bakersfield Hyundai, formerly Family Motors Hyundai is one of the largest Hyundai Dealerships in Kern County.

Bakersfield Hyundai is conveniently located off Highway 99 and Wible Rd. Bakersfield Hyundai is one of the largest Hyundai Dealerships in Kern County. If you're looking for great prices on new and used Hyundai's, look no further than the all-new Bakersfield Hyundai - now under new ownership.

Search Family Motors Bakersfield's online Hyundai dealership and browse our comprehensive selection of new cars, trucks and SUVs. Buy a new or used Hyundai at Family Motors Bakersfield.