Bauer Plumbing

1911 South Salina Street SyracuseNY13205
Open (Call business to confirm holiday hours)
Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day
Payment Methods: Visa, MasterCard
Average Rating
3
Total Reviews
(9)
Recommended 0
Not Recommended 0
Average Rating Over Time
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Description

Roto-Rooter has Syracuse plumbing experts that can take on your problems—big or small. Whether it’s complex plumbing emergencies, clogged drains, sewer line problems or toilet problems at your home or business, our plumbing professionals are standing by 24/7.No matter what the issue, our plumbers can fix it—and we’re available nights and weekends.Contact our friendly representatives to find out...
by ezlocal on August 19, 2015 from ezlocal

Member Reviews

Bauer is now Roto-Rooter! TERRIBLE Company! TERRIBLE customer service!!:
Bauer Plumbing now known as Roto-Rooter was called to my residence to clear a leaky/backed up toilet and help make the residence habitable. The problem ended up being more complicated than the technician expected and was not resolved. He ended up bringing in very heavy equipment (he needed my help moving it up and down the stairs). He damaged the plaster on my walls before ever asking for my help. After he left, I discovered that the technician had left several pairs of soiled, used latex gloves lying about in my home---gloves that had been worn while treating my leaky/backed up toilet. Additionally, the technician neglected to reinstall the bolts to my toilet, leaving it completely unsecured to the bathroom floor. The water main for the toilet was also not turned back on. There was a significant amount of mess left behind as well: soiled floors and walls. My bathroom was left in an even worse state after Roto-Rooter's service call. I reached out to Bauer Plumbing, I mean, Roto-Rooter franchise owner, Mark Armstrong, who is unwilling to offer even a partial refund on the $1603.80 that was paid in cash, up front. Mr. Armstrong stated that the $1603.80 paid does not guarantee that the job would be completed, just attempted. Where is it okay to not complete an expensive plumbing job, damage property, leave behind literal waste materials AND get to keep the entire amount paid up front. Bauer Plumbing, I mean, Syracuse Roto-Rooter!

I'm not disputing that services were attempted, after all the technician was at my residence for 4 hours. I take issue with the entirety of the price that was paid in advance for a job that 1) did not get completed 2) the damages to my property and 3) the dangerous/hazardous conditions the technician left behind (those different pairs of soiled gloves, the lack of proper re-installation of the toilet, etc. I was seeking a partial refund of $400 of the $1603.80 that was paid, upfront (in good faith) but Mark Armstrong is not open to any type of meaningful conversation.
by kimdaa on July 10, 2020

Editorial Reviews

Editorial Review:
Offering popular plumbing maintenance and repairs, as well as drain-cleaning and unclogging.
by Contributor on July 05, 2008 from Citysearch

Information from the business

Roto-Rooter is North America's largest plumbing & drain cleaning services provider. Call for residential & commercial plumbing, drain problems, sewer cleaning & repair and 24-hour emergency plumbing. - 24/7 Plumbing Services, Drain Cleaning, Plumbing Repair, Skilled Plumbers, Sewage Repair - Roto-Rooter Septic Tank & Cesspool Treatment, Roto-Rooter Pipe Shield, Roto-Rooter Root Destroyer
by yellowpages on June 27, 2015 from yellowpages
Roto-Rooter has Syracuse plumbing experts that can take on your problems—big or small. Whether it’s complex plumbing emergencies, clogged drains, sewer line problems or toilet problems at your home or business, our plumbing professionals are standing by 24/7.No matter what the issue, our plumbers can fix it—and we’re available nights and weekends.Contact our friendly representatives to find out...
by hopstop on January 01, 2015 from hopstop
Welcome to Grand Central Party Rental, your number one source for party equipment rentals in Nashville and the surrounding area. Locally owned and managed, we strive to offer the highest quality and personalized service for events of any size. From tent rentals, to table, chair, linen and wedding rentals, Grand Central party Rental is your one stop shop for events from 100 to 1000. When it has...
by localcom on April 05, 2014 from localcom