Bobby Layman Chevrolet

Bobby Layman Chevrolet is a Chevrolet dealership located at 3900 W Broad Street. You can find GM parts, Chevy repair services, and new and used vehicles at this Columbus auto dealer.

I took my 08 Chevy Malibu into this dealer because the check engine light was on. It was the 4th time I had had to take it in for the same reason. After a month at Bobby Layman and no updates other than to tell me they had no idea what was wrong with the car they told me I would have to replace the engine and it was not a warranty issue. The car had 17,000 miles on it and had the oil changed as the oil life indicator told when it was time. When I told them I wanted a second opinion and wanted it shipped up to my dealer in Tallmadge Ohio, they said it would cost $1600 to get the car back with the bad engine. When I went to pick it up with a flatbed, they had the engine dissasembled and thrown into the back of my car on top of the my personal belonings that were in there. It is now up at Serpentini in Tallmadge, a reputable dealer, and they are telling me that Bobby Layman's people had covered their tracks to the point where there was no way of telling if the Cams are scored without a $2000 micrometer assesment. Also, according to Serpentini, they would have waranteed the vehicle no questions. I have always been a loyal GM owner with over 15 GM cars purchased by me and my family over the last 10 years. Because of the way I was treated at Bobby Layman and because of how GM has handled the situation, I will never buy one of their cars again. I would stay as far away from the service department at this dealer as possible. They are crooked. GM and Bobby Layman both know that the longer they string the situation along and the longer I go without a car, the more likely I am to just pay. I have never in my life felt so betrayed and abused. I always argued with people who said American cars just arent of the same quality. Now i understand first hand why GM is on the way out. How could a company with such a loyal following treat people so poorly? I cannot afford the legal team to fight this battle so I will pay the $10,000 now and my car payment for the remining 16 months but I swear on my mothers life, GM will never receive another dollar from me. Period.

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Bobby Layman Chevrolet is a Chevrolet dealership located at 3900 W Broad Street. You can find GM parts, Chevy repair services, and new and used vehicles at this Columbus auto dealer.

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Bobby Layman Chevrolet is an automobile dealership that stocks an inventory of new and pre-owned cars, trucks, vans and sport utility vehicles from Chevrolet. Its inventory includes the Impala, Cruze, Volt, Silverado, Traverse, Malibu, Corvette, Camaro, Equinox, Tahoe, Trax, Spark, Sonic, SS, Express Van, City Express. The dealership operates a service department that...

Find the perfect new or used Chevy to fit your needs at Bobby Layman Chevrolet of Columbus, OH!