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4255 Amboy Rd Staten IslandNY10308

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Member Reviews

Do not shop at this poor excuse for a business:
DO NOT SHOP HERE! WORST BOUTIQUE OR BUSINESS EXPERIENCE IN MY LIFE!!! I wish I could leave no stars but can't! This shop was the absolute worst experience I've ever encountered in my life. Firstly they order the wrong dress wrong size and I have to go back w a newborn at home to tend to. Then they forgot to include the bonnet which is supposed to be included w the dress. They also made a "custom" headband to match the dress in which I specifically requested a flower and skinny band. I received a bunch of fabric slapped onto a rubber band! When I complained and requested to be compensated for my time with any kind of courtesy I was told I had a bad attitude because I said i was going to voice my opinion online about their business. They outright refused to give me the bonnet that came with the dress I paid for or change or refund the "45$" headband which is a piece of junk. Ridiculous never in my life have I encountered a business ran this way! They should have been ashamed to sell the ugly "custom" headband that was sold to me. I was told "Were done here" and will not fix my issue. Will definitely be disputing cc charge. Unbelievable truly!
by m3381 on September 07, 2014
Truth is. This could be other boutiques that are envious of this store's success. Or it could be an isolated situation. Not knowing both sides to a story warrants no merit. This store has been around a long time. Something works. It is a positive experience for the majority. Those customers come back over and over again! Some people are just negative.
by owner on January 05, 2013