Brandview Collection Rstrnt

109 E Harvard St GlendaleCA91205
Closed
Sunday
10:00am-7:00pm
Monday
10:00am-8:00pm
Tuesday
10:00am-8:00pm
Wednesday
10:00am-8:00pm
Thursday
10:00am-8:00pm
Friday
10:00am-8:00pm
Saturday
10:00am-8:00pm
Payment Methods: Visa, MasterCard, American Express, Discover, Diners Club, Cash, Check, Debit
Average Rating
3.5
Total Reviews
(6)
Recommended 1
Not Recommended 0
Average Rating Over Time
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Description

Banquet Halls and Wedding Venues, Rooms in Los Angeles
by showmelocal on May 12, 2015 from showmelocal

Member Reviews

This place is a SCAM:
Cheap, fast and good. you only can have two. why does this have to be true all the time???

I chose cheap and fast - however - that is no excuse for what happened to me. They DOUBLE BOOKED my WEDDING date.

They would NOT HONOR the CONTRACT that we had originally entered - and their solution was to have my wedding ceremony in a SALON - with music from their concurrent event audible in the background.

My wedding ceremony & reception were booked to be held in their adjacent ballrooms. Contract signed and deposit paid well in advance. One month prior to the wedding day, the Brandview Connection told us that they had DOUBLE BOOKED the ballroom which they had already contracted to us for the wedding ceremony.

This left not enough time to re-plan and relocate the event. We were cornered into taking whatever they offered due to the constrictions of time and budget.

Their solution was 15% discount and they relocated our WEDDING CEREMONY to the SALON which they owned - on the street level of their building. They promised to converted to "Ceremony Site" that would look exactly like the ballroom which they no longer would allow us to use. They added some champagne and minimal floral decor to the salon as a "bonus".

They were way UNDERSTAFFED and it took HOURS for dinner to be served. By the time they were finally served, many GUESTS were told that their preselected MEALS were NO LONGER AVAILABLE - and they were given whatever was in hand. The food was far less substantial than what was served to us at the food tasting- and was much lower quality.

The CAKE was NOT SERVED for 20 or 30 minutes AFTER the cake cutting took place - ~10pm. Many older people and families had to LEAVE by this time.

There were fish bones in the dish served to the BRIDE.

Guests were HASSLED by the WAIT STAFF for taking centerpieces on their way out - but the head wait staff person was seen taking the rose filled centerpieces to the back.

No security guards were present - though the contract stated that there would be 2.

I could go on and on.

I did not let all this spoil the day.

Their 3 reviews consist of one obvious self praising post, one negative post, and one self-defending post. How sad for a "new business".

It is easy to blame the previous owner but I was assured that the management would not change so there would be absolutely no problems. A DOUBLE BOOKING is the absolute worst thing that a business like this can do.
by Jonathan c on May 27, 2010
very nice place for wedding,great food good service....:
very nice place for wedding,great food good service.
by vic on April 15, 2008

Information from the business

Banquet Halls and Wedding Venues, Rooms in Los Angeles
by getfave on October 28, 2013 from getfave