In March of 2014, we hired Classic Nursery and Landscaping to help us create a functional and enjoyable outdoor space on our lot in West Seattle. We decided to hire Mr. Burke based on reviews that we found on multiple websites, and our personal meetings with him. Please allow us to share our experiences to caution any future potential customers of Classic Nursery and Landscaping.
From the very beginning, our project was plagued with blatant omissions, oversights, short-cuts and cover-ups. To this day, we, the client, are still trying to rectify the mistakes left behind by Mr Burke and his crew. We felt that there was a serious lack of communication and quality control, and discovered that Mr. Burke’s crew was extremely inexperienced, unqualified, improperly supervised and deceitful. It was an extremely frustrating experience and we are highly disappointed in this company. We understand that mistakes happen during construction, but to intentionally cover up mistake after mistake in hopes that the customer does not notice, that is not OK. It is dishonest.
We write this review not as disgruntled customers, but as honest consumers who wish to share our experience with this company. Even though our experience was extremely frustrating, stressful, and disappointing, we tried to maintain an optimistic and positive attitude throughout the process. We even sent Mr Burke the occasional email during the project, thanking his crew for what we thought was a job well done, only to be thoroughly disappointed when short-cuts and cover-ups would surface. The constant and continuous buffoonery of Mr. Burke and his staff actually became quite comical to witness. So we write this review to respectfully provide a warning to the kind reader and to look past the “excellent” customer service and the superficial front of Mr. Burke. If the kind reader is still considering to hire Mr. Burke and Classic Nursery and Landscaping as their landscaping architect/contractor, even after reading this review, we highly encourage you to explore other options.