I'd like my carpet CLEAN, please.:
I've used this place several times with good results but then service went downhill. Once I thought it was the tech, but second time, different tech, was ready to leave the house without me checking the job. I knew this time to look it over carefully and it was still as dirty. I don't have small kids and only one small dog who doesn't have accidents in the house. Just regular, everyday, type stuff with only a few trouble areas. The tech didn't even get close to the edge of the carpets leaving a dirty spot all around the border. Small stains I pointed out to him were still there. After bringing it to his attention he went out and got all the equipment out of the van and started over. It was pretty clean when he left. After two such experiences, I won't be using them again.