Worst Experience with a Contractor Ever:
Absolute waste of time. I finally gave up after waiting TWO MONTHS for a quote - including two home visits, a dozen emails, and having to contact the owner to complain once. I've never had a worse experience trying to work with a contractor. Their front office is a mess. They sent me the wrong estimator (doesn't do wood burning stoves) the first time (one day of work missed, waiting on a four hour window that they blew). The second time they sent the right estimator, who was still an hour late, only after I called because as he said "they must have forgotten to put you on my list this morning". He then told me it was a "really simple job", then failed to send the quote "within two days, for sure", and I can't get them to respond to me a month later. I literally couldn't give them my money, and now it's the busy season and I'm going to have trouble finding a real contractor who at least halfway has their c@!p together (at least enough to deliver a paying customer a quote within two months of the initial estimate request. I run a quote-based business and have a ton of professional empathy, but this is beyond egregious.
by GBK1000 on September 06, 2016
Good Work:
These guys did a great job and were able to do the work around my tight schedule. I will use them again
by Emualum on March 26, 2014
its worth doing each year for the price:
Very competitive prices, professional and clean.. I would recommend to others!
by Brad Evans on March 25, 2014
Quality work at an EXCELLENT PRICE!:
I chose Dr sweep after getting estimates from several other chimney/brick repair companies in the area. John seemed very trustworthy and was kind and thorough while giving me his estimate. I needed general tuckpointing, a new chimney crown, new cap, and a new liner. I felt comfortable trusting Dr. Sweep over the 4 other companies that came out, and they proved me right. The work looked great after, and I now feel much more knowledgeable about the hazards of neglecting a chimney. I can honestly say my family and I are now safe while using our fireplace. Thanks dr sweep!
by Hockeytown22 on January 20, 2014