Erlanger Pet Resort & Day Spa

3404 Dixie Hwy ErlangerKY41018

Open Map


Erlanger Pet Resort Day Spa is located at 3404 Dixie Hwy in Erlanger and has been in the business of Pets And Pet Supplies since 2006.
by dandb on October 12, 2015 from dandb

Member Reviews

Unprofessional/Rude Management:
I will *never* take any pets to the Erlanger Pet Resort and Day Spa ever again. Long story short, although we take my dog to a different clinic, he has been up-to-date on all of his vaccinations. He has kidney problems so we have to take him every other month. We had an appointment for a grooming but Julie wouldn't let it happen because she felt like he needed additional shots (which he didn't...); it was just her opinion. While the groomer was telling me to "Go ahead and bring him back." because she felt like everything was fine, Julie (an "office manager") wouldn't let it happen. With shouts of "No! Wait." from the back room and shouting questions to me while she was on the phone, it was a horrible experience. Pets and their owners should NEVER be talked down to. No one should have to listen to an unqualified "office manager" shout questions from another room when the groomer and other Vets say the dog is perfectly fine and okay. I've never been in such a rude and unprofessional situation. The only way I'll ever recommend this place is if she leaves or is fired.
by ChasEP on September 15, 2011
Great place for our Pets!!:
This is one great place! Is is so nice to find a facility that truly cares about my pet. With services like Day Care, boarding, grooming and training, why go anywhere else? This is the cleanest facility I have found in the area!
by jeff on February 23, 2009
poor management attention to detail and attitude:
Resort does not take caution in giving owner grooming instructions to the groomer. As result animals are stressed from being given agressive care and need follow action with another vet.
When addressed with resort owner the attitude is 'mistakes happen'.
Also misleading information is provided that the resort is working with their insurance company to compensate for other vet and then owner will not take calls.
by pat on September 19, 2008

Information from the business

Www.eriangerpetresort.comveterinary hospital
by localcom on May 06, 2015 from localcom
The Erlanger Pet Resort Facebook page is great place to look for pictures and videos of your pet during their stay with us, as well as updates on upcoming special events and new services.

Our canine guests enjoy amenities such as spacious suites, natural light from our skylights, and supervised outside playtime. Our feline guests enjoy cozy housing away from our canine guests, windows that...
by facebook on March 30, 2014 from facebook
Erlanger veterinary hospital providing high quality pet care while utilizing the most modern techniques. Practice includes Cardiopulmonary, Surgery, Dermatology, General Practice, Emergency Medicine, Exotic Animals, Internal Medicine, Dentistry, Radiology Consultation and Client Counseling.
by localcom on October 30, 2013 from localcom
Full Service Grooming, Personal Care for Your Pet, Penthouse Suites Available, Member Abka, Doggie Day Care & Boarding, Cat Condos, Bird's & Exotics Boarding, All Indoor Climate Controlled Suites, Aaha American Animal Hospital Association
by merchantcircle on August 30, 2011 from merchantcircle