Poor customer service!:
If you are black and you go into this business, expect the worst customer service of your life! Clearly the owner doesnt like blacks (but she likes their money). And her distane for blacks translate to the rest of her staff, because i have noticed their abrupt, short-tempered, rude behavior toward black customers as well. When you rent rectangle tables, they give the black customers the ugly, old, tattered wooden tables and give the "other than black customers" the new, white plastic tables. They are rude, unfriendly and down right unprofessional. Maybe the entire stare needs to go to customer service and sensativity training. it will be a good investment. My organization will NEVER rent from them again! i will purchase everything i need for my future events or rent from GRAND STATION RENTALS!
by hlmi2015 on November 09, 2015
by far the best rental company to work with:
I am the owner of lindastouchofclasscatering.com and I have worked at several venues in hampton roads and have had the pleasure of working with this vendor and I am very impressed with all their products and their proffessional way of handling any changes some of my clients have. They are by far the best rental company I have ever worked with and the only one I recommend to my customers.
by Linda Hunt on November 18, 2011