better off at taco bell:
honestly, i never ate at gus' except the franklin's opening employee dinner, but i did just quit there. for nine days, i gave 100% to that restaurant. i never signed up for 6 days a week, nor did i expect the chaos that would ensue upon applying. although, i shouldve known the first friday when a waitress walked out leaving us short staffed that evening. our waiting staff stuck together and made the best of it, giving gus an appropriate showing. not that it was expected, but when youre short staffed and your employees make you look good under such circumstances.... where which you have to turn customers away due to because you cant fit anymore people, youd at least applaud the effort, some sort of appreciation. not this guy. fast forward to the following friday. i was doing very well thusfar. my only complaints the week prior were one table walking out that friday due to lack of service. the other was a misunderstanding about a margaritas cost and a lack of training on pricing which i remedied out of my own pocket. not too bad for someone with no experience. anyways, friday comes and one of the servers called in sick, leaving me and gus' son to pick up the extra tables. my section on friday went from 7 tables to 11 and, if youre familiar with gus' on a friday night and waiting on a friday in general, 7 tables is not an easy task, let alone 11. we both did poorly, we both were a mess. messing up orders, constantly looking at each other with confusion and fatigue. unfortunately though, i was the only one subjected to gus' berating. my poor performance was not out of a lack of effort, i was simply given too much to do. instead of seeing im overwhelmed and assisting or even being mildly satisifed by the effort, i was an idiot, incompetent and reprimanded in public for not telling the host i couldnt take anymore tables when after going in back to get sodas, i had 4 more tables filled. where was my chance to see im overwhelmed, not to mention the host foresight to see i was? saturday, i was given five tables on a busy evening and did flawless. im congratulated, as if his reasoning cannot see the difference was workload, not effort. figuring they had a solution on sunday, i came in to see that i was one of 3 waiters and expected to on take 14 tables. a 9 top, an 8, two 5's, one 4 and a handful of 2's, i was once again obviously overwhelmed. yet again, i was berated because my pager didnt work, because a customer asked for their taco to be microwaved and because when you order a side of rice and beans, they come on seperate plates! now its my fault the way he tailored his menu? after his public lashing, i go to a large table to see if theyre satisfied and if i could do anything for them. i was greatly pleased to hear from his own customers that i was going a great job, the best i could and f--- him. it was at that point that i decided i wouldnt be back there, to work or even eat. i must admit though, we had a employee dinner the night before the grand opening. after a bland taco and one dip of the salsa, i wouldnt have aten the food if he paid me. i would suggest the same to anyone who inquired about the food, before and after the discrepancies posted prior. as for the other poor reviews, they speak for themselves. he yells at customers (if theyre displeased with his family members in particular), he disrespects his employees and the food is substandard at best. dont go here unless youre one of his many friends in which youre told by gus himself to cater to more than other customers.
honestly, youre better off at the taco bell on hwy. 100 and grange.