J & J Limousine SVC

Booked a trolley for a friend's birthday wine tour because that is the only vehicle they claimed they had available that day (July 29th). First off, the air conditioning did not work. Secondly, the music system worked in and out until it finally died and that is when all hell happened. I told the bus driver I was going to call Joe Catalfano (the owner) about the problems we were having. The bus driver told me not to call him that he was on the phone with him so I did not proceed to call. The bus driver stopped at a gas station where he called Joe to tell him the battery was dying which I presume Joe told him to drive on. 20 minutes later we were pulled over on I-90 waiting for a jump for an hour... Not only did Joe IGNORE my phone calls completely. He did not even apologize to me in any manner and it has been three days now and he has not seemed to contact me!! I called again this morning and what do you know, my phone call got ignored. I've left two messages now and no one will contact me back. VERY UNPROFESSIONAL. DO NOT USE THIS COMPANY.

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