The Jacksonville Transportation Authority is an independent state agency serving Duval County, Fla., with multi-modal responsibilities. It designs and constructs bridges and highways and provides a variety of mass transit services, including express and regular bus service, a downtown skyway monorail, trolley service and stadium shuttle for various sporting events at ALLTEL Stadium. It also...
SOCIAL MEDIA POLICY
JTA’ s use of Facebook and other social media outlets is to promote communication between the agency, customers and the general public concerning transportation issues only.
JTA staff monitor all posts with the goal of responding to questions and comments (as applicable) within 48 hours.
Content posted by the public will not be edited; however, any posts that include...