Maryville Collection Service Inc

Maryville Collection Service Inc is located at 400 E Broadway Ave, Maryville, TN..

I had to call this business today about a letter my parents received in the mail stating that another business had turned a bill over to collection. The thing is that I hadn't received any notification of that bill since I had moved out of my apartment that I was sharing with a friend in over a year. My friend had told me that she had taken care of the bill when she decided to move out. Yes, maybe i was naive to believe the 'he said, she said', but even if the bill wasn't paid they never tried to contact me whatsoever to let me know that it hadn't been paid for like they stated they had. My old phone had been disconnected, yet they had the friend's phone number and my parents phone number and address as contact information. Either one of them would have let me know about the debt and I would have resolved it immediately finding out about it, had I known seeing to the fact that I am very responsible and prompt when it comes to paying my bills. Neither one of them EVER received a single phone call or a letter. So I feel like these people are all of a sudden attempting to collect a 'so-called' debt that they don't even deserve the money for that they never notified me about in over a year and decided they would all of a sudden turn it over to collection. Well I called the Maryville Collection Service to dispute it, such as the letter says that I could and legally have a right to. I tried to explain everything to the woman just as I now have. She basically treated me like I was an idiot, did nothing whatsoever to the effects of disputing it, told me that the company was under no obligation to notify me of anything after they've already sent the original bill (which I know is a crock of BULL because even the tough credit card companies will sent you a few notification letters that you are past due before any thing's turned over to collection), raised her voice at me and argued with me to no extent when I tried to explain something to her, and told me I HAD to pay it, that there was no other option and if I refused they would take further legal matters into taking me to court and facing court charges and fees and whatever else there is. Finally I just got tired of listening to her and I didn't feel like arguing anymore. I was already shaking because I was so mad. Needless to say that I told her that I would go ahead and pay it, but I think it's beyond ridiculous that I hadn't had a fair say in it when I had no notification of this debt in over a year. I know I had a disadvantage because I have no proof of anything, but if it was at least disputed, the company could have at least went back through their records to make sure that they hadn't skipped over a final payment or they could have explained to me why they lied and said that they consistently tried to contact me in any way possible when clearly they hadn't. Obviously they figured out a way to contact me eventually whenever they decided to turn it over to collection after almost a year and a half. God be with anyone that has to deal with this company. I truly feel for you and I will be making a call to someone that we know that works for BBB. I may not get my money back but I want to at least get some answers for this nonsense and get the satisfaction of knowing that everyone knows how these people are and I hope something gets done about it.

Serving Blount And Surrounding, Medical, Dental, Counties For 44 Yrs, Commercial