Mercedes-Benz of Honolulu

This company offers sales of new Mercedes-Benz, Jaguar, Land Rover, Porsche and Honda vehicles, pre-owned vehicles, parts, and services.

MB of Honolulu features the worst service department I have ever seen. I brought an older car in, I knew it needed a bit of work, but in the end after paying $6000 they showed me the car, the SRS light was on. I asked what that was? "Oh nothing to worry about" Oh yeah, except you can't get a safety inspection with it like that!

Then they tow it back in, and tell me it's $2000 more to fix! It's either that or I can (in his words) "Take it somewhere and have them remove the light bulb". REAL ETHICAL MB!!

Of course it took 3 weeks for them to tell me this, so I call the service manager and he tries to blackmail me saying he will give me $100 off if I buy the $1900 part! What a great deal!

I just had it towed home, I'll get someone else to fix it. I would stay away from owning a Benz in the Islands, these guys truly do not care one bit about their customers, it's strictly bottom line there. And by bottom line I mean you WILL get screwed!

Bottom line, the bad attitude at the top flows down to everyone who works there.

Mercedes Benz – visit your local Mercedes dealer or visit us online and build your own Mercedes. Your specificartions. Your Mercedes.

At Mercedes-Benz of Honolulu, we want to exceed your expectations as a luxury auto dealership. You are not only our customer, but a guest that deserves the absolute best service. We are proud to offer no pressure sales of new & used cars, expert auto repairs, genuine Mercedes-Benz parts, and custom tailored financing options. Come experience the Fletcher Jones Hawaii Automotive Group difference.

Mercedes-Benz of Honolulu is an automobile dealership that deals in new convertibles, sedans, coupes, roadsters, wagons and sport utility vehicles. Its service department offers various vehicle maintenance services that include engine tuneups, tires rotation and balancing, oil and filter changes, state and point inspection, scheduled maintenance and air conditioner repair. Additionally, the...

At Mercedes-Benz of Honolulu, we aim to exceed the high expectations of everyone who walks through our doors, whether they require anything from help locating a part to a new or used Mercedes-Benz vehicle. Our friendly and experienced team will make your satisfaction their top priority.
Our showroom is home to a stunning inventory of new Mercedes-Benz vehicles, from the sporty SLK-Class to the...