Portsmouth Community Health Center

Portsmouth Community Health Center is a Counselor facility at 664 Lincoln Street in Portsmouth, VA.

This has been absolutely the most unprofessional medical establishment I've ever encountered. The shortest wait I've had for my appointments was 45 min, longest being 1.5 hours. The staff is unapologetic about the wait, or the fact that no one from the office will return my phone calls, despite their assurances that someone will. The front staff is inept - they don't seem to have much medical knowledge, despite working in a medical facility. I called at least (and I'm not exaggerating) six times regarding a physiatrist referral that was not being taken care of, and they CONTINUALLY wrote in in the notes as psychiatrist, even after I spelled it for them on multiple occasions. My medication refill needs have been ignored, I can't make appointments to talk to the doctor because the wait is too long and I can't spend an entire day at this place, and since the staff who answer phones don't have knowledge or authority to do anything but take messages and assure me that I'll get a phone call back, and neither the doctor nor the nurse will return my calls, I feel very alone here. It is for this reason that I am leaving this health center and urge you to not bother using these people. This has been an extremely frustrating situation, and quite honestly I don't understand how it's even legal for them to neglect patients like this.

Doing Business As, Hampton Roads Community Health Center.

Portsmouth Community Health Center, Inc., is a non profit community based primary medical care organization dedicated to providing quality health care while maintaining patient safety, to the residents of Portsmouth, Norfolk and the surrounding areas, regardless of their ability to pay.