Russell's Heating & AC Inc

841 Juniper Cres, Ste 114 ChesapeakeVA23320
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Member Reviews

Do Not Use This Company!:
We purchased a very expensive heat/AC unit from Russels over a year ago that has never worked properly; However, that isn't the worst part. The techs and management got so tired of coming to fix it over the past year that they now just ignore our calls for repair. They make us set appointments and wait days even when we have no heat and then never show up for the appointment. When we call to ask where they are, they promise to get someone to call us but nobody ever calls back. So not only are we are out thousands of dollars, but we have to be treated like dirt as well. I suggest anyone looking to hire this company look elsewhere.
by juliaxyz on February 07, 2015

Information from the business

In 1977, Russell and Audrey Smith took a leap of faith and started Russell's Heating & Cooling. With a truck, years of skills and Audrey handling appointments, Russell began a service company that thrives today. When Russell and Audrey retired in 2000, their son, Buddy, took the reins after working side-by-side with his parents. As president, Buddy Smith has continued to build on his father's...
by getfave on April 08, 2019 from getfave
Finding a trustworthy heating and cooling contractor can be easier said than done. Russell's Heating and Cooling is different. When you choose us for your heating and cooling, we show up on time, do what we promise, and in the end, we will do what is right. Our extraordinary service will make your heating and cooling decisions as comfortable as the result. We stand by the heating and cooling...
by homestead on August 02, 2015 from homestead
Russell's Heating and Cooling, a family owned and operated company, based in Chesapeake & proudly serving ALL of the Hampton Roads area including Virginia Beach, Chesapeake, Norfolk, Portsmouth, Newport News, Suffolk, Carrollton, Hampton, Yorktown, and Williamsburg since 1977.
Full Service Heating and Air conditioning repair and replacement. All Makes and models. Residential and Commercial....
by yahoolocal on November 04, 2014 from yahoolocal