Sensible Car & Truck Rental
910 Broadway A
BayonneNJ07002
Payment Methods: Visa, MasterCard
Closed
- Sunday
- 8:00am-12:00pm
- Monday
- 8:00am-6:00pm
- Tuesday
- 8:00am-6:00pm
- Wednesday
- 8:00am-6:00pm
- Thursday
- 8:00am-6:00pm
- Friday
- 8:00am-6:00pm
- Saturday
- 8:00am-2:00pm
- Average Rating
- Total Reviews
- (23)
Recommended
0
Not Recommended
0
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Description
Vehicle Rentals in Bayonne, New Jersey.
Member Reviews
great service:
rent a car from location and was provided great service
Do not give them your credit card!:
***WARNING*** AVOID GIVING THIS MERCHANT YOUR CREDIT CARD NUMBER/INFO IF AT ALL POSSIBLE. I had rented from this merchant twice in the past without any problems, but on the third occasion, I damaged the vehicle, and that's when the nightmare began. Just as with the other negative reviews described below, he charged my credit card thousands of dollars without showing me a bill or estimate, without so much as a phone call, e-mail or anything else. The charge was placed under the name BAYONNE RENT A CAR, INC.
Getting him to submit the required paperwork to my insurance carrier was a battle, and gone was the friendly/helpful attitude of the past. He was very combative/hostile, hung the phone up on me twice, and was extremely rude to the insurance agent during a three-way telephone conversation. The insurance company reimbursed most of what he charged me, at least what he could document as physical repair work. However, they denied almost $700 that he claimed as "loss of use", but could not document. Since I had no intention of just letting him pocket that amount of money, I informed him I would dispute it with my credit card. They re-credited most of the disputed amount to my card, upon which the merchant retaliated and charged my card AGAIN for an even higher amount using a different merchant name, SENSIBLE CAR & TRUCK RENTBAYONNE NJ.
To make a long story short, it took MONTHS to resolve this issue, because the merchant kept disputing the reversed charges, and it would lead to successive 90-day periods in which they were allowed to provide documentation. The documentation never came of course, and the merchant eventually accepted his "mistake", but I never recovered the full amount I was disputing, and spent hours and hours on the phone with my credit card company trying to resolve the issue.
THEREFORE, I *DO NOT* RECOMMEND RENTING FROM THIS MERCHANT. READ ALL OF THE OTHER REVIEWS AND PAY CLOSE HEED, AS THEY SOUND SUSPICIOUSLY SIMILAR TO MY OWN STORY.
Getting him to submit the required paperwork to my insurance carrier was a battle, and gone was the friendly/helpful attitude of the past. He was very combative/hostile, hung the phone up on me twice, and was extremely rude to the insurance agent during a three-way telephone conversation. The insurance company reimbursed most of what he charged me, at least what he could document as physical repair work. However, they denied almost $700 that he claimed as "loss of use", but could not document. Since I had no intention of just letting him pocket that amount of money, I informed him I would dispute it with my credit card. They re-credited most of the disputed amount to my card, upon which the merchant retaliated and charged my card AGAIN for an even higher amount using a different merchant name, SENSIBLE CAR & TRUCK RENTBAYONNE NJ.
To make a long story short, it took MONTHS to resolve this issue, because the merchant kept disputing the reversed charges, and it would lead to successive 90-day periods in which they were allowed to provide documentation. The documentation never came of course, and the merchant eventually accepted his "mistake", but I never recovered the full amount I was disputing, and spent hours and hours on the phone with my credit card company trying to resolve the issue.
THEREFORE, I *DO NOT* RECOMMEND RENTING FROM THIS MERCHANT. READ ALL OF THE OTHER REVIEWS AND PAY CLOSE HEED, AS THEY SOUND SUSPICIOUSLY SIMILAR TO MY OWN STORY.
Information from the business
Sensible Car & Truck Rental of Bayonne, New Jersey, is a car rental company that provides you with transportation when you n...eed it. We specialize in rental cars and trucks in all sizes so that you have the space you require. If you're relocating, we make it easier with rentals of U-Haul® trucks and sales of moving supplies. Get moving with vehicle rentals from our company in Bayonne, New...
We provide discount car & truck rentals with top of the line auto rental customer service. We believe that reasonable car rental can be accompanied with excellent service. We strive to meet all of your car and truck rental needs, whether you are looking for airport car rental, an insurance replacement vehicle or a van or minivan to take on vacation.
