Bonaventure Hotel & Suites

Stay in the heart of Los Angeles – Great location - show map

Featuring a restaurant with 35th floor panoramic views and an outdoor pool, this hotel is within 1 miles from the Grammy Museum, Los Angeles Convention Center, Nokia Theatre L.A. LIVE and the Staples Center.

Offering floor to ceiling windows, each modern air-conditioned room provides a laptop safe, wake-up service, a spacious desk...

Spa clients are welcome to use the workout facilities. Towels are provided for all guests.

Member perks include a companion discount, unlimited fitness-center access, VIP card to Jyokamachi restaurant, discounts on spa services and free souvenir at time of enrollment.

A stay at the Westin Bonaventure or the Salvation Army during hurricane Katrina... which would be a more pleasent of my two experiences? Originally I would assume the Westin, until my phone call with Rick at the Front Desk. I had a fligt issue and wanted to be courteous enough to let the staff know that I'll be doing a late check in and to verify that it wouldn't be a problem. As a person who travels frequently and accustomed to excellent service, I believe strongly that any guest at any hotel should be treated proffessionally, polieteand with respect. In my case, having book a night stay roughly averaging $3,000 for the Palisades Suite, I with reason expected top notch service and get what I'm paying for. A Suite that is honestly outdated that reminds me more of my grandmother's living room, over priced food and horrible wifi connection could have been turned a blind eye and swept under the rug until my call with Rick put everything over the top. He answered the phone with attitude, was rude and had condescending remarks. By the time I hung up, I was shocked as to what took place, it was then I thought I would much prefer te rescue shelter in Louisiana where everyone was polite, attentive and accomodating... all during a hurricane! I'ts unfortunate in my opinion that Westin and Starwood puts so much effort to train how to offer the "Westin Experience" to their employees who clearly missed the class or just didn't pay attention. My review is a poor 50/50% for the simple fact that if an agent like Rick can't even have descent social skills over the phone, how could anyone expect anything better in person you're really rollingthe dice at the Bonaventure, book your stay only ifyou're feeling lucky.

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Rated Quality24 Facilities24 Service24 Ratings are out of 30. Key to ratingsQuestion

Zagat ratings

Zagat calculates ratings on a 30-point scale based on periodic consumer surveys

* 26 - 30

* Extraordinary to Perfection

* 21 - 25

* Very Good to Excellent

* 16 - 20

* Good to Very Good

* 11 - 15

* Fair to Good

* 0 - 10

* Poor to Fair

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* Inexpensive

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Westin Hotels and Resorts cater to families with children from the moment they step in the door to check-in, up until their vacation is...

Outdoor pool, jogging track, fitness center, steam baths, massages, skin treatments and more; located in downtown's Westin Bonaventure Hotel.

Breakfast for 2 Included