Tony Sardo Auto Upholstery

1315 S Glendale Ave GlendaleCA91205
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Since 1963, Tony Sardo Auto Upholstery has been providing Tops (canvas Or Plastic), Installation Or Repair: Automotive from Glendale.
by dandb on June 25, 2015 from dandb

Member Reviews

Avoid this place.:
I took my '84 Mercedes 300SD to Tony Sardo yesterday to have the 2 front seats in the vehicle rebuilt so they would support the weight of someone sitting on them properly, as they had collapsed down over time.

I left the car with Tony in the morning, then received a call from him that afternoon telling me that the driver's electric backrest adjuster had failed. Apparently the backrest would now only move in the reclining direction, but no longer move in the sitting upright direction. He told me that he had his friend over from next door to look at the issue (there is a Mercedes shop right next door to Tony Sardo, interestingly enough) and that the Mercedes guy "told Tony" that the "brain" directly under the driver's seat may have failed, or that the electric seat switch in the driver's door had failed.

I asked Tony what about the possibility of a broken wire in the wiring harness to the driver's seat, or the connector that plugs into the underside of the seat having a wire possibly detach from the connector, which could have happened by rough handling of the driver's seat when Tony removed it from the car for the seat rebuilding job?

Tony INSISTED that the wiring harness was fine, and that his Mercedes guy from next door had used some kind of 12v battery to test all the seat functions, and that the seat's backrest operated without issue, so, according to Tony, it must be the "brain" underneath and within the driver's seat, or the seat switching in the driver's door. (I informed Tony that a new seat control switch housing is expensive, costing around $200 - $250, by the way.)

Tony suggested I leave the car in his shop overnight, and that they would look for the "problem". I refused and went back and got my car out, paying Tony the full $350 in cash for the rebuilding job he did on the 2 front seats. I drove the car home with my backrest stuck all the way back in an almost fully reclined position. (I couldn't drive in that posture for more than 15 minutes, so it's a good thing I live nearby.)

Upon returning home, I removed the driver's seat myself, and also dismantled the driver's door's electric seat connectors and housing to inspect that also. There was nothing wrong with the driver's door seat connectors, wiring or the switch housing. I then looked under the driver's seat itself, once I had it out of the car. Naturally, there is NO BRAIN in the seat, just a series of motors and connectors that get their voltage from the wiring harness connected to the seat.

Then I inspected the wiring harness (that comes from the floor of the car under the driver's seat) and took a close look at the multipin connector on the end of the harness. Sure enough, as I had suggested to Tony (and had already asked him "could it be the harness under the seat?" to which he outright denied) I found one of the wires had separated from it's solder point, a gray wire, which feeds power to the backrest motor, moving the backrest into the upright position.

I soldered the wire back in place to the pin in the connector and called Tony again, asking him if he was absolutely certain that the fault didn't lie with the wiring harness. He again went on about the fictional "brain" under the seat probably being the problem, or the seat switch housing, the former being an item that doesn't actually exist on my car, and the latter being an expensive item to replace.

So to summarize, I was lied to (probably in order to screw me out of money for items on my car that either A) don't exist or B) cost a lot to replace, but in reality - all Tony would have had to actually do is exactly what I did, re-solder the gray wire to it's pin on the connector that plugs into the driver's seat.

And I'm absolutely convinced, that if I had left him with my car to do that, he would have "had his Mercedes guy next door" work on my car and extracted money from me for items on my car that don't exist or items (such as the Mercedes driver's seat switch and housing) that would have been left untouched, but that I would have been billed for.

Tony told me that "You know, it can be a nightmare working on these old cars, I sometimes remove a seat or whatever and something fails, it sometimes happens and it's the most annoying thing ever when it does".

That's right Tony, blame your shady activity (at least with me, an honest first time - and last time customer with you) - on the age old alibi that old cars are temperamental.

Then put that Mercedes owning customer's money in your back pocket and tell them you had your Mercedes guy next door look at it, and fix it.

Don't use this guy, ESPECIALLY if you own a Mercedes. He's as dodgy as they come!!
by rosewoodstrat on July 19, 2011

Information from the business

Glendalein glendale since 1963tony sardosince 1963024700attr:seat repairs265368attr:upholsteryauto seat covers tops & upholstery servicesreupholstery & furniture repairseat covers
by localcom on August 17, 2016 from localcom
Complete Restoration
Auto Tops Specialist
Seat Repair
Headlines
Auto Tops
Carpet
Cover's
Auto & Boat
by yasabe on February 03, 2014 from yasabe