modest, caring vet:
Goes the extra mile to make pet (AND ) owner feel comfortable. Made changes in schedule to get my dog in and cared for. Not a big fancy expensive place that charges a ton - small modest vet clinic that will care for your animal the best they can.
Nice Reception, Warm, caring Vet.:
First of all, I really appreciated the office staff. They listened to my problem, and scheduled me that day for a visit, as I requested. Secondly, Dr Dodge was very caring and gentle with my baby cat, Jilly, who was so frightened. She got her check up, and all her shots, for what I felt was a reasonable charge, and the atmosphere couldn't have been better. I will continue to use this facility, even though it's a bit out of my way. You can't put a price on the kindness Jilly and I were shown today.
Take your pets elsewhere if you care about them:
Last Thurday, our group home cat, Onyx, was taken in after suddenly not being able to move its hind quarters. She was in obvious pain, and the towel she was laying on was bloody - so the vet (Dr. Dodge) diagnosed her as having a UTI and sent her home with oral antibiotics to take twice daily. Onyx lay suffering for almost 3 days, and I finally took her to the emergency vet in Baldwinsville who did what SHOULD have been done in the 1st place - x-rayed her, and diagnosed her with two fractures of the left rear femur. She's on pain control now, and is starting the healing process. Why Town & Country would assume that a cat presenting with blood and pain in the hind quarters would necessarily be a UTI, without checking for physical trauma, is beyond me. I very much question the positive reviews on this site. I had the unfortunate experience to take a different cat to T&C a few years ago, and Dr. Dodge was rude and condescending, and I vowed I would never go there again (Onyx was not taken to T&C by me). They are the closest vet to our group homes in the valley, but we will be taking our cats elsewhere in the future - for their sakes.