VCA Battle Ground Animal Hospital
3314 W Main St
Battle GroundWA98604
Payment Methods: Visa, MasterCard, American Express, Discover
Closed
- Sunday
- Closed
- Monday
- 7:45am-7:00pm
- Tuesday
- 7:45am-7:00pm
- Wednesday
- 7:45am-7:00pm
- Thursday
- 7:45am-7:00pm
- Friday
- 7:45am-7:00pm
- Saturday
- 8:30am-12:00pm
- Average Rating
- Total Reviews
- (13)
Recommended
0
Not Recommended
0
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Description
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Tips
Amenities:
• Caring for your pets the way we care for our own
• Convenient, affordable, preventive nose-to-tail care (VCA CareClub)
• Educational opportunities for pet owners
• $25 First Exam for all first time pet visits
• Healthy Pet Magazine
• Home Delivery of Pet Medications
• VCA Big Pet Project
• VCA Quality Care Program
• Convenient, affordable, preventive nose-to-tail care (VCA CareClub)
• Educational opportunities for pet owners
• $25 First Exam for all first time pet visits
• Healthy Pet Magazine
• Home Delivery of Pet Medications
• VCA Big Pet Project
• VCA Quality Care Program
Member Reviews
Terrible! Unprofessional! They don't care about your pocket book! Do not go there!:
My wife and I are cautious of having our bill padded every time we go to 'any' doctor, dentist, or veterinarian, so we always ask what the charges will be at the time of making the appointment. In this case, we asked VCA what the charge would be to drain our dogs glands...they said $33, and I asked what the charge would be if the glands weren't the problem and they would have to diagnose something else...they said it would be an additional $44 for an appointment fee to see the doctor. I said fine, and made the appointment. (My wife suggested I do it this way, because she wasn't sure that the glands were the problem this time)
Our dog and I showed up on time, I confirmed again with the receptionist what we were there for, but that if it wasn't our dogs glands that were causing the problem, I'd like it diagnosed and the extra charge would be fine. We were asked to go into the examination room.
The veterinarian came in, and I went over the situation with him as well, 'including' the fees that I was quoted. He said that he charges the $44 fee for looking at the dog, which is what he said he was doing, and I said that I'd like to have her glands checked first, before we do an examination and I'm charged the examination/office fee. He said okay and left the room.
They looked at her glands, and found that they weren't the reason she had a smelly discharge, the nurse/tech came out and told me to just keep an eye on it. I said that if it wasn't her glands, I'd like to have it diagnosed by the doctor. They brought us in the exam room again, the doctor came in and mentioned a couple of other things it could be. Such as testing for worms, etc. I said okay, how much will that be. He said he'd find out. I asked if I would be charged to have the glands drained, since they didn't have to because that wasn't the problem...AND THIS IS WHERE THINGS GOT WIERD...he said, "yes, you're definitely going to pay for that because you came in here to have her glands drained".
I was going to just go ahead and pay for that service, but I tried to explain to him how I had set the appointment up...that I just wanted to see if her glands needed to be drained, and if not, I wanted to have the problem diagnosed. However, I couldn't even get a word out, as he started making accusational, disrespectful statements to me such as, "I know exactly what you're doing, you're just trying to play the system", etc., etc. I told him that he was being completly inappropriate, told him he was wrong, and I tried to calmly explain again how I set the appointment up with his receptionist. But he just cut me off, said he didn't want to hear it, that we were done, and I could just leave.
After I called him a disrespectful punk, my dog and I went out to the car to leave. He came out and asked if I was going to pay. I said, "for what, being falsly accused of trying to play you, and for being disrespectfully kicked out of your office"?
They treated me extremely unprofessionally, and if you want to try and get a handle on the fees before they just start charging you...THIS IS NOT THE PLACE TO GO!
Our dog and I showed up on time, I confirmed again with the receptionist what we were there for, but that if it wasn't our dogs glands that were causing the problem, I'd like it diagnosed and the extra charge would be fine. We were asked to go into the examination room.
The veterinarian came in, and I went over the situation with him as well, 'including' the fees that I was quoted. He said that he charges the $44 fee for looking at the dog, which is what he said he was doing, and I said that I'd like to have her glands checked first, before we do an examination and I'm charged the examination/office fee. He said okay and left the room.
They looked at her glands, and found that they weren't the reason she had a smelly discharge, the nurse/tech came out and told me to just keep an eye on it. I said that if it wasn't her glands, I'd like to have it diagnosed by the doctor. They brought us in the exam room again, the doctor came in and mentioned a couple of other things it could be. Such as testing for worms, etc. I said okay, how much will that be. He said he'd find out. I asked if I would be charged to have the glands drained, since they didn't have to because that wasn't the problem...AND THIS IS WHERE THINGS GOT WIERD...he said, "yes, you're definitely going to pay for that because you came in here to have her glands drained".
I was going to just go ahead and pay for that service, but I tried to explain to him how I had set the appointment up...that I just wanted to see if her glands needed to be drained, and if not, I wanted to have the problem diagnosed. However, I couldn't even get a word out, as he started making accusational, disrespectful statements to me such as, "I know exactly what you're doing, you're just trying to play the system", etc., etc. I told him that he was being completly inappropriate, told him he was wrong, and I tried to calmly explain again how I set the appointment up with his receptionist. But he just cut me off, said he didn't want to hear it, that we were done, and I could just leave.
After I called him a disrespectful punk, my dog and I went out to the car to leave. He came out and asked if I was going to pay. I said, "for what, being falsly accused of trying to play you, and for being disrespectfully kicked out of your office"?
They treated me extremely unprofessionally, and if you want to try and get a handle on the fees before they just start charging you...THIS IS NOT THE PLACE TO GO!
Information from the business
Meet your Local VCA Vets! First exam is only $25!:
At VCA, your pet's health is our top priority and excellent service is our goal. We treat each pet knowing it is an extension of your family. Our dedicated staff of veterinarians, board certified specialists, and technicians strive each day to give your pet the very best in medical care. We understand how important it is to have a local veterinarian you can trust and who, most importantly,...
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At VCA we treat each pet knowing it is an extension of your family. Our dedicated staff of veterinarians, board certified specialists, and technicians strive each day to give your pet the very best in medical care. We understand how important it is to have a local veterinarian you can trust and who, most importantly, knows your pet almost as well as you. With more than 560...
At VCA we treat each pet knowing it is an extension of your family. Our dedicated staff of veterinarians, board certified specialists, and technicians strive each day to give your pet the very best in medical care. We understand how important it is to have a local veterinarian you can trust and who, most importantly, knows your pet almost as well as you. With more than 560...
Where your pet's health is our top priority and excellent service is our goal.
At VCA we treat each pet knowing it is an extension of your family. Our dedicated staff of veterinarians, board certified specialists, and technicians strive each day to give your pet the very best in medical care. We understand how important it is to have a local veterinarian you can trust and who, most...
At VCA we treat each pet knowing it is an extension of your family. Our dedicated staff of veterinarians, board certified specialists, and technicians strive each day to give your pet the very best in medical care. We understand how important it is to have a local veterinarian you can trust and who, most...
VCA Battle Ground Animal Hospital is a veterinary facility based in Battle Ground, WA where your pet's health is our top priority and excellent service is our goal.
