Vieux Carre Wine & Spirits
422 Chartres St
New-OrleansLA70130
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Description
Vieux Carre Wine & Spirits is located at 422 Chartres St, New Orleans, LA. This location is in the French Quarter neighborhood. This business specializes in Alcoholic Beverages and Wine and has 1 review(s) with a star rating of 5.0.
Member Reviews
What a difference a day makes -deplorable and disgusting treatment!:
What a difference a day makes.
My sister was flying in for her bachelorette party and I was unable to attend due to having a newborn. Upon recommendation from the hotel concierge, I ordered two bottles of champagne from this establishment that were to be delivered before 2 pm that day to the hotel. The gentleman I spoke to was very nice and helpful; however, the bottles were not delivered.
When I called in 7/22 to determine where the error was (hotel or store), I was met with a very rude woman who did not want to even hear what I had to say let alone attempt to help me with the issue. I was told to call back in 20 minutes to speak to the delivery person. She refused to write down my number for him to call me back which I consider pretty basic customer service when there is an issue. I told her she had horrible customer service and hung up. She called me back several minutes later to tell me how rude I was and that she was cancelling my order and going to pick up the bottles at the hotel. When I told her that since I had paid for them, they belonged to me and she couldn't take them back she changed her story that they were never actually delivered. When I called her on it, she told me I was suffering from Postpartum Depression. Deplorable and disgusting to ever accuse a woman of having Postpartum Depression, especially when you were in the wrong and never delivered the order!! I find it particularly interesting that during my first call there was no way she could help me with the delivery issue yet in a matter of minutes she knew they didn't deliver it to the hotel. I would never patronize an establishment that employed such a vile and disgusting person.
I've informed the concierge at the hotel of the incident and he was appalled. Methinks they won't be getting anymore referred business from that hotel.
My sister was flying in for her bachelorette party and I was unable to attend due to having a newborn. Upon recommendation from the hotel concierge, I ordered two bottles of champagne from this establishment that were to be delivered before 2 pm that day to the hotel. The gentleman I spoke to was very nice and helpful; however, the bottles were not delivered.
When I called in 7/22 to determine where the error was (hotel or store), I was met with a very rude woman who did not want to even hear what I had to say let alone attempt to help me with the issue. I was told to call back in 20 minutes to speak to the delivery person. She refused to write down my number for him to call me back which I consider pretty basic customer service when there is an issue. I told her she had horrible customer service and hung up. She called me back several minutes later to tell me how rude I was and that she was cancelling my order and going to pick up the bottles at the hotel. When I told her that since I had paid for them, they belonged to me and she couldn't take them back she changed her story that they were never actually delivered. When I called her on it, she told me I was suffering from Postpartum Depression. Deplorable and disgusting to ever accuse a woman of having Postpartum Depression, especially when you were in the wrong and never delivered the order!! I find it particularly interesting that during my first call there was no way she could help me with the delivery issue yet in a matter of minutes she knew they didn't deliver it to the hotel. I would never patronize an establishment that employed such a vile and disgusting person.
I've informed the concierge at the hotel of the incident and he was appalled. Methinks they won't be getting anymore referred business from that hotel.
Editorial Reviews
If you're looking for Herbsaint, absinthe, or Sazerac rye, are a serious wine buyer, or just want a bottle for your hotel room, this densely packed French Quarter shop should fit the bill.
Editorial Review by Citysearch Editors:
Wine merchant featuring extensive wine, beer and spirits selection, in addition to cheeses and snacks. Wine can be sampled by the glass.
Information from the business
With pizza dough that is prepared daily, in-house marinara sauce and freshly cut veggies, Vieux Carre Pizza is easily one of the best pizza joints to be found within walking distance of Bourbon Street. The pizzeria offers up a selection of gourmet pizzas that are packed with flavor and generous toppings on a crisp base. Although the menu offers only a modest selection of pizzas, salads and...
French Quarter's Largest Selection. Imported & Domestic Wine, Beer & Liqour. Free Delivery To Hotels French Quarter & CBD.
