Considerate, respectful, knowledgable, and friendly:
This review is about a month overdue. I have been meaning to write about my experience at Westcoast, but work has kept me busy. Anyway, I am compelled to write a positive review for this dealership because of the excellent customer service and great deal I received for my 2009 Lexus IS 250. I had done extensive research on the car, and prices I could find elsewhere, however Westcoast had the exact car I wanted, with a perfect carfax, listed at a reasonable price. They had a wonderful selection, and I actually found myself perusing other possibilities on the lot because they take a great deal of pride in the condition of the cars they sell.
My salesperson was Albert and he was super nice. Not the typical used car salesman everyone worries about meeting when they intend to buy. From the first chat on the phone he was considerate, respectful, knowledgable, and friendly. He was not annoyed when I set my offer on the table. He respected my research, did some additional research on his own, and helped me to get a great deal. I got the within the price range I sought after and his friendliness continued until well after I signed on the dotted line.
In addition, I had forgotten my checkbook at home and while I waited for it to be brought to me at the dealership, Sam, the general manager, actually brought me into the kitchen and fed me dinner. I was astonished at the service I was getting and I actually felt right at home. I am telling you, these people are so easy to deal with and your business will feel appreciated. Sam even gave me a tour of their awesome on sight service department where they specialize in luxury cars. The service department offers great prices and I got to meet Ken, the service manager, who was also very kind and offered up some great car tips.
All in all, I have to say, I am VERY pleased with my purchase at Westcoast. I am in love with my car and I get compliments on it daily. You will not be disappointed with how you are treated and will probably find your dream car at a great price. I am confident in recommending this dealership to other Yelpers and will definitely return to Westcoast when we plan to buy our next car. Thanks again to Albert, Sam, and everyone at Westcoast Auto Sales.
I had a great experience at West Coast Auto Sales:
I had a great experience at West Coast Auto Sales. No Hassles and very up front about what they could do to facilitate a purchase. Ask for Albert, he took great care of me. Finance was a breeze and very informitive, explaining everything. I bought a luxury car at a great value.
As a woman, who made this purchase on my own, I felt very comfortable and would definetly recommend West Coast Auto Sales to anyone interested in purchasing a high end vehicle.
Westcoast Auto Sales you ROCK!:
Westcoast Auto Sales you ROCK! From our Salesman Tony to th GM Sam to the Services Staff everyone was professional, friendly, courteous and just made our experience with our auto purchase great! We ll recommend Westcoast Auto Sales to anyone looking for a pleasant auto buying experience.
I drove all the way from Huntington Beach to Montclair to see the advertised car I was interested in and I was not disappointed. Not only was the car everything they had claimed it to be, but the friendly and helpful assistance from Westcoast Auto Sales, and especially Albert, made the long trip to purchase my vehicle worth it. Many thanks to Albert and Westcoast Auto Sales for their excellent service!