Whatley Eye Care
518 Avenue A
OpelikaAL36801
Payment Methods: Visa, MasterCard, American Express, Discover
Closed
- Sunday
- Closed
- Monday
- 8:00am-5:00pm
- Tuesday
- 8:00am-5:00pm
- Wednesday
- 8:00am-5:00pm
- Thursday
- 8:00am-5:00pm
- Friday
- 8:00am-5:00pm
- Saturday
- Closed
- Average Rating
- Total Reviews
- (12)
Recommended
0
Not Recommended
0
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Description
Whatley Eye Care was founded in 2008, and is located at 518 Avenue A in Opelika. Additional information is available at www.whatleyeyecare.com or by contacting Russell L Whatley at (334) 745-3112.
Member Reviews
Lost and Not Found:
My mom had her yearly eye exam at another location and the new glasses were too expensive; therefore, we brought her current frame and prescription to your location in order to get them filled.
I received a text Friday July 3rd stating her glasses were in but we couldn't pick them up until today. We showed up and her glasses were not there, and the receptionist said we didn't leave them. We left them with the lady in the back and she walked them forward to the front where I paid the receptionist.
They lost my mom's glasses and the receptionist could have cared less stating, "well I didn't lose them". Yes, you did. Eventually someone took us in the back in the back and stated that they would have to review the security camera as proof we did indeed leave them. Okay, fine I have no issue with that.
Then she proceeds to tell me that the person that has the authority to review the cameras is traveling and out of the office for 3-weeks. This is a problem.
My mom is 81-years old and really needs her glasses. Those were her main frames and the purpose of her leaving them there was to have sent them off and have the lenses input. To be fair they reimbursed the $195 I paid for the replacement lenses, but she needs her original frames in order to get them replaced at another location.
I am seeking the frames we originally left there to be found and I do not think I am being unreasonable. Unfortunately, waiting three weeks is not an option and it should not be since your office lost them in the first place. I honestly feel the staff could care less and it is very disheartening.
I received a text Friday July 3rd stating her glasses were in but we couldn't pick them up until today. We showed up and her glasses were not there, and the receptionist said we didn't leave them. We left them with the lady in the back and she walked them forward to the front where I paid the receptionist.
They lost my mom's glasses and the receptionist could have cared less stating, "well I didn't lose them". Yes, you did. Eventually someone took us in the back in the back and stated that they would have to review the security camera as proof we did indeed leave them. Okay, fine I have no issue with that.
Then she proceeds to tell me that the person that has the authority to review the cameras is traveling and out of the office for 3-weeks. This is a problem.
My mom is 81-years old and really needs her glasses. Those were her main frames and the purpose of her leaving them there was to have sent them off and have the lenses input. To be fair they reimbursed the $195 I paid for the replacement lenses, but she needs her original frames in order to get them replaced at another location.
I am seeking the frames we originally left there to be found and I do not think I am being unreasonable. Unfortunately, waiting three weeks is not an option and it should not be since your office lost them in the first place. I honestly feel the staff could care less and it is very disheartening.
Information from the business
Whatley Eye Care is a center for ophthalmology and laser surgery based in Opelika, Ala. The center offers pediatric eye care as well as emergency eye care, including injuries and infections. It specializes in all areas of vision care, including digital retinal imaging and laser scanning of optic nerve and retina. In addition, the center carries contact lenses and fashion eyewear. Whatley Eye...
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Whatley Eye Care is located at the address 518 Avenue A in Opelika, Alabama 36801. They can be contacted via phone at (334) 745-3112 for pricing, hours and directions. Whatley Eye Care specializes in Allergies, Astigmatism, Dry Eyes.
Whatley Eye Care has an annual sales volume of 0 - 500K. .For more information go to www.whatleyeyecare.com
Whatley Eye Care provides Laser Surgery, Repairs,...
Whatley Eye Care has an annual sales volume of 0 - 500K. .For more information go to www.whatleyeyecare.com
Whatley Eye Care provides Laser Surgery, Repairs,...
Complete Vision & Eye Health Examinations Formely Barksdale Vision Clinic. Treating Cataracts, Glaucoma, Conjunctivitis, Ocular Foreign Bodies, Sports Injury & Occupational Vision Care. Fashion Eyewear Inlcuding Glasses & Contact Lenses..
