A 2 Auto Image
3880 Jackson Rd # B
Ann ArborMI48103
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Description
Professional Auto Detailing and Reconditioning
Member Reviews
-warning-:
-FOR THE PEOPLE WHO TAKE PRIDE IN THEIR VEHICLE-
Had my car detailed/waxed. Never will I recommend this place to anyone.
Yes, the car looked nice from a distance, but when I arrived home I noticed that they "A2 Image" had placed a dent on the rear corner of the car. The appearance I believe was due from the buffing wheel that they used.
I called them immediately and the person Nick who answered the phone told me that they are about to close shop and didn't want me to bring the car back to have them look at it. Huh ?? The time was Tuesday 5:52. I live only 3 minutes away from there.
If they were a respectable company, they would had said to come back.
Ok, so 9:am Wednesday I went back the following day and showed them what they had done to my Mustang. The Manager whom I spoke to Nick said it wasn't the companies fault. Again, Huh ??? Absolute joke ! Anyone who takes pride in their car KNOWS their own car !
After talking/arguing with this person for hmmm 10mins., I asked him Nick to call the Dent Wizard. He said that they had used that company for there dent removals but use a different company now. I asked him what was the name they use now ? His answer was, "He said he couldn't remember". All-righty then....
Nick said next Wednesday to bring the car in to get fixed, ok so I did. But where is the Dent repair man at ? Nick had some excuse, I wasn't even listening to him at this point.
I then spoke to a different Manager Garret. He said that the owner is to call me. Hah ! Do you think he did ? tap tap tap..... Ok so I called them. The Manager Garret then told me this time that the Owner would meet with me on the following Wednesday. Ok, I drive there once again. I'm there, but where is the Owner Chris Clark ?? The Manager had said that the owner is too busy to make any arrangements with me to meet. Again, Huh ??
These people who work there do not want to take responsibility for what they had done. Even the Owner Chris Clark shows no respect to the customers whats so ever. Not even a courtesy phone call. Extremely Poor business.
In sadness, This journey with A2-Image that cost $200.00 will end up costing me $$$$, because I now find out that that area needs removed, filled, and re-painted.
You the public out there, Does this sound like a respectable Company ? I say absolutely Not.
Had my car detailed/waxed. Never will I recommend this place to anyone.
Yes, the car looked nice from a distance, but when I arrived home I noticed that they "A2 Image" had placed a dent on the rear corner of the car. The appearance I believe was due from the buffing wheel that they used.
I called them immediately and the person Nick who answered the phone told me that they are about to close shop and didn't want me to bring the car back to have them look at it. Huh ?? The time was Tuesday 5:52. I live only 3 minutes away from there.
If they were a respectable company, they would had said to come back.
Ok, so 9:am Wednesday I went back the following day and showed them what they had done to my Mustang. The Manager whom I spoke to Nick said it wasn't the companies fault. Again, Huh ??? Absolute joke ! Anyone who takes pride in their car KNOWS their own car !
After talking/arguing with this person for hmmm 10mins., I asked him Nick to call the Dent Wizard. He said that they had used that company for there dent removals but use a different company now. I asked him what was the name they use now ? His answer was, "He said he couldn't remember". All-righty then....
Nick said next Wednesday to bring the car in to get fixed, ok so I did. But where is the Dent repair man at ? Nick had some excuse, I wasn't even listening to him at this point.
I then spoke to a different Manager Garret. He said that the owner is to call me. Hah ! Do you think he did ? tap tap tap..... Ok so I called them. The Manager Garret then told me this time that the Owner would meet with me on the following Wednesday. Ok, I drive there once again. I'm there, but where is the Owner Chris Clark ?? The Manager had said that the owner is too busy to make any arrangements with me to meet. Again, Huh ??
These people who work there do not want to take responsibility for what they had done. Even the Owner Chris Clark shows no respect to the customers whats so ever. Not even a courtesy phone call. Extremely Poor business.
In sadness, This journey with A2-Image that cost $200.00 will end up costing me $$$$, because I now find out that that area needs removed, filled, and re-painted.
You the public out there, Does this sound like a respectable Company ? I say absolutely Not.
Information from the business
Our Staff Has Over 20 Years Of Experience.
A2 Auto Image is located at the address 3880 Jackson Rd in Ann Arbor, Michigan 48103. They can be contacted via phone at (734) 327-9900 for pricing, hours and directions. A2 Auto Image specializes in Luxury, Commercial Vehicles, Hybrids.
A2 Auto Image has an annual sales volume of 501K - 999,999. .
A2 Auto Image provides Indoor Cleaning, Vinyl, Towing to it's customers. For maps and...
A2 Auto Image has an annual sales volume of 501K - 999,999. .
A2 Auto Image provides Indoor Cleaning, Vinyl, Towing to it's customers. For maps and...
A2 Auto Image is Ann Arbor’s newest full service detailing center. Specializing in complete vehicle detailing and reconditioning.
A2 Auto Image is Ann Arbor’s premier full service automotive detailing center. Specializing in complete auto detailing and reconditioning. We are conveniently located off Jackson rd. and Wagner rd.
Our professional staff has over 20 years combined experience in the automotive care industry. The passion we have for our work shines through and can be seen everyday by the shines that we create...
Our professional staff has over 20 years combined experience in the automotive care industry. The passion we have for our work shines through and can be seen everyday by the shines that we create...
