Hardwood Install and Refinish:
Back in December we used AB Flooring to replace one room of carpet and install hardwood floors to match the rest of the downstairs. They did a great job helping us find the right stain and were able to match the wood. We can't tell the difference between the new wood and the old wood. Great Job!!
by Pat on July 13, 2010
Owner requires anger management training:
I contacted this company to help repair my carpet which had been stained. They were going to replace it with another piece and came out to match the color which I was told needed to be specially ordered. However, they showed up unannounced the following day with a color that did not match and had not been the one ordered. I refused.
Two weeks later, I called Al the owner, who I had been dealing with and up to that point, had been very helpful to get a status. Well, the order had not been placed yet and I was trying to understand why when he just flipped out, yelled at me and hung up on me. It was totally uncalled for and I was a bit in shock. Despite an email I sent immediately after to try to explain, he never contacted me. I suspect he was highly embarrassed after he read the email and he didn't seem like the kind of person that apologizes, not that I was asking for an apology. Nevertheless, I am glad it was not a large order as this is a person that is probably well past retirement and I would not want to be responsible for causing them to have a heart attack.
by Steve on August 21, 2009