Worst Customer Service Ever- STAY AWAY!:
I bought a used tire for $22 at this store about three weeks ago and 10 minutes after I left the thing went flat, stranding me on the side of the road on a freeway off ramp. I called and talked to the owner and told hiim what happened. I also noticed when I tried to change the tire that they damaged the place under the car where you use the jack so I had to move it down a few inches and it fell off the jack so I was stuck, unable to change the tire.. To top it off, they didn't get the tire flush against the wheel and I was able to take the lugnuts off with no problem they were so loose a 10 year old girl could have done it. I noticed they had little kids doing some work in this shop, kids about 10 years old (someone should check to see if they're violating child labor laws) so maybe one of them did this. That's so dangerous...thank God the tire went flat because had it not, my wheel might have come off on the freeway and I could have gotten killed. When I told the owner about this, he lied and said I damaged my own car and refused to even replace the tire. It cost me a $75 tow because the spare was flat. When I got to the other tire store and told them about this, the owner told me they've done business with these people before and described exactly the same kind of thing happening to them with tires not put on properly. He described them as ripoff artists. These people are dishonest, they do work that could endanger your life and they don't care. Even when I told this man I was going to review his business on the internet he said he didn't care. Why would you destroy your reputation over $22? That's crazy...anyway do yourself a favor and avoid this rip-off joint entirely or you could be stranded or seriously hurt.
by Mark Lewis on January 19, 2011