A Mac Heaven
4500 Daly Dr
ChantillyVA20151
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Description
Apple's, Apple
Member Reviews
Avoid!:
This place makes their living off of Apple Warranty work. I took an out of warranty laptop in and they wanted $1200 to repair it. I declined the repair and was charged $90 for them to look at it.
When I got my laptop home, it noticed that is was performing even more poorly than when it went in. Some investigation later, I found that my 2GB of memory was now only 1.5 GB. I popped the memory cover off and found that what had been a matched set of 1GB chips (installed them myself so I know they were identical) was now a mismatched set... and clearly one of them was defective.
The owner of the company refused to do anything about this, even refused to acknowledge that he might have done anything wrong (like swapping out my memory chips).
AVOID THIS PLACE... some of my friends swear by them, but I have other friends who tell me this place is the worst place to take your Mac. I believe the latter set now.
When I got my laptop home, it noticed that is was performing even more poorly than when it went in. Some investigation later, I found that my 2GB of memory was now only 1.5 GB. I popped the memory cover off and found that what had been a matched set of 1GB chips (installed them myself so I know they were identical) was now a mismatched set... and clearly one of them was defective.
The owner of the company refused to do anything about this, even refused to acknowledge that he might have done anything wrong (like swapping out my memory chips).
AVOID THIS PLACE... some of my friends swear by them, but I have other friends who tell me this place is the worst place to take your Mac. I believe the latter set now.
