Exceptional service:
This AAMCO of Charlotte is EXCEPTIONAL. I have worked with other locations, with different owners, and they do not measure up to this location. The communication is great. They diagnose the problem immediately, and fix it in a timely fashion. They even backed the warranty with another AAMCO. They give great service, are trustworthy, and I absolutely recommend them to others. Specifically, Mike and Billy do a great job.
by ClydeSutton15 on September 12, 2014
Courteous and helpful.:
I've been with AAMCO Transmissions since 1985. I purchased an '83 Chevvy truck that was new, and when the warranty on my transmission expired, I took it to AAMCO. Mike and them treated me real nice and they put in a 350 turbo transmission with a lifetime warranty on it. I take it in for a manual recheck every year. I've only had to replace it once in 30 years. Everything's been working fine, and Mike has always been courteous and helpful every time I go.
by DudleyHazel783 on June 28, 2014
They will get it right the first time!:
Aamco of Charlotte is always timely. I've had two cars fixed there over the last three years. Billy, the Service Rep there, is really good at communicating issues. They are always able to fix things in a timely fashion, if not, they'll provide rides to and from work or home, which is great for someone with a busy work schedule. You get what you pay for, you're paying to get the work done right the first time. I've gone to the dealers, and you end up paying a large amount of money and most times the issues are not fixed and you have to take it back! I highly recommend Aamco of Charlotte to anybody looking for a good shop!
by Bo on June 24, 2014
True, honest mechanics.:
I worked with Billy and Mike from AAMCO of Charlotte. First, I spoke with Billy, and he took the time out of his schedule to really explain the entire process of what rebuilding my transmission would entail. It didn't feel like I was talking to a shady mechanic. He gave his honest opinion, which I truly appreciated, because it made me feel comfortable making the decision to let them fix my car. Mike was just as good as Billy, and he went even further into detail about the issues I had with the repair. He took time out and fixed the issue I was having. I have no complaints or problems with them. They have my business for life. I would highly recommend them.
by Leonard on June 19, 2014