Aarons customer service is lackluster!!!:
At the store in edison nj they are so unprofessional and showed me and my family no courtesy whatsoever. I was one week behind on payment and instead of establishing some line of credit or payment plan they decided repossess the tv that I have made 6 consecutive payments on time. I was under the belief that if I fell behind a week I would be given a grace period to make a payment arrangment and continue with the contract. The representative that showed up and my house was very abrasive and short with me and gave me no option to remain a customer. Customer service so far has been below expectations and that is why I can no longer deal with this company. Unfortunately due to my experience I no longer will be doing business here nor will I be referring anyone to this company. For forty dollars you guys decided to burn a bridge with a customer which in my eyes is petty and bad business practices.
by wildapr on February 26, 2016