An Excellent and Preferred Physician:
Dr. Pickens makes the experience of going to the doctor's office - not a dread, but - almost a treat. Her office is a pleasant setting. The chairs are comfortable, and the medical assistants are cheerful and courteous. When I go to her office, I always know I am going to get excellent medical treatment and advice. In addition, she demonstrates genuine personal concern in a professional manner. I like that patients are accepted on a walk-in basis such that it gives me added flexibility in deciding when I must arrive at her office. I am glad her office is located in my geographical area and such a capable medical practice is available to me. I always feel good about the quality health care I get from Dr. Pickens - I know I am in good hands.
by A Happy Camper on August 31, 2009
Worst Doctor's Office:
I refuse to ever go to this office ever again. Towana S. is the absolute worst receptionist that I have ever encountered in what is supposed to be a healthy enviroment. She was billigerant to me on the phone and in the office. I went here after a car accident and after the one and half hour wait, the doctor told me that yes, my neck had problems and they couldn't x-ray me because the machine it was broken. I then had to go to iNova to get x-rayed, where I did not want to have to go in the first place. Two months later, I am billed for an additional $150.00 because they improperly handed my insurance billing. They even assured me many times that I would not be billed. I only received the receipt in the mail without a phone call saying I would be charged. I don't recommend EVER going to Advanced Urgent Medical Care office. From the dilapidated office to unfriendly and inappropriate atmosphere, any sick person(s) should not have to endear this treatment.
by Jynessa on November 12, 2007