AirTime Trampoline & Game Park
Troy Marketplace, 662 East Big Beaver Road
TroyMI48083
Payment Methods: Visa, MasterCard, American Express, Discover, Diners Club
Closed
- Sunday
- 10:00am-8:00pm
- Monday
- 3:00pm-9:00pm
- Tuesday
- 3:00pm-9:00pm
- Wednesday
- 3:00pm-9:00pm
- Thursday
- 3:00pm-9:00pm
- Friday
- 10:00am-11:00pm
- Saturday
- 10:00am-11:00pm
- Average Rating
- Total Reviews
- (16)
Recommended
0
Not Recommended
1
Open Map
Description
AirTime Trampoline & Game Park is a high-energy, indoor trampoline and game park with live music, dodgeball, birthday parties, and group events.
Member Reviews
Have young kids? **STAY AWAY** Aggressively anti-customer.:
"You can go tell it to Yelp, buddy!" -- *Policy*-fetishizing Airtime Manager
Ok, "buddy" ... I usually don't waste my time venting on here .... but, here I am!
***If you have young kids, STAY AWAY FROM AIRTIME. ***
Most expensive ... most harassed ... most unwelcoming .. most disappointing ... most frustrating ... most anti-customer one hour I've ever spent together with my adventurous 3 yr old daughter. I wish this was all hyperbole. It's not.
We were harassed every 5 mins during our one-hour jump. Apparently they don't want you around your kids. Hodge-podge, senseless rules about where your feet can touch, even if you're just standing there making sure your kid doesn't break an ankle (which I'm pretty sure I saw three other kids do as evidenced by the ice packs).
Tried to have fun with the big foam pit. I'd go as far to say as that is the #1 attraction. Especially for a younger kid that never gets to do ANYTHING like that.
First, told me I couldn't be out on orange pads to encourage my little girl to take the plunge off the end. Ok, fair enough, there's other lanes of rowdy pre-teens bounding past on both sides. Gotta stay on the black carpet you say? Ok.
So we go to the end "lane" where the black carpet wraps all the way around to the pit. I walk along, stand there and cheer on MY THREE YEAR OLD. She dives in ... AWESOME!
As she's attempting to crawl back to the edge and climb out, there's easily 1-2 feet of reach from top of foam back to safety. Not an easy feat for a 2.5-3' tall human. "I need help daddy" .... so as I kneel down and hold her hand, WHILE SHE CLIMBS HERSELF OUT, the No Fun Police run right back over to harass me about not being allowed to help her out of the pit.
ARE YOU KIDDING ME???
The Jr. Fun Police called in The Manager of Fun Police who came and looked me right in the eye and told me not to help MY THREE YEAR OLD out of the pit or he'd kick me out. I told them just give me my $14 back since we're NOT ALLOWED to actually use the facilities. "No refunds."
I calmly explained to The Manager that we'd had the most unwelcoming experience I could ever have imagined for a PREMIUM "Amusement" business that should include an once of hospitality.
"You can go tell it to Yelp, buddy!"
Well here you go, Yelpers ... Airtime trampoline park = $14/hour for a 3 year old to bounce around and get harassed the whole time and basically be threatened to be kicked out if daddy watches over or -- heaven forbid -- lends a hand.
Never again.
Ok, "buddy" ... I usually don't waste my time venting on here .... but, here I am!
***If you have young kids, STAY AWAY FROM AIRTIME. ***
Most expensive ... most harassed ... most unwelcoming .. most disappointing ... most frustrating ... most anti-customer one hour I've ever spent together with my adventurous 3 yr old daughter. I wish this was all hyperbole. It's not.
We were harassed every 5 mins during our one-hour jump. Apparently they don't want you around your kids. Hodge-podge, senseless rules about where your feet can touch, even if you're just standing there making sure your kid doesn't break an ankle (which I'm pretty sure I saw three other kids do as evidenced by the ice packs).
Tried to have fun with the big foam pit. I'd go as far to say as that is the #1 attraction. Especially for a younger kid that never gets to do ANYTHING like that.
First, told me I couldn't be out on orange pads to encourage my little girl to take the plunge off the end. Ok, fair enough, there's other lanes of rowdy pre-teens bounding past on both sides. Gotta stay on the black carpet you say? Ok.
So we go to the end "lane" where the black carpet wraps all the way around to the pit. I walk along, stand there and cheer on MY THREE YEAR OLD. She dives in ... AWESOME!
As she's attempting to crawl back to the edge and climb out, there's easily 1-2 feet of reach from top of foam back to safety. Not an easy feat for a 2.5-3' tall human. "I need help daddy" .... so as I kneel down and hold her hand, WHILE SHE CLIMBS HERSELF OUT, the No Fun Police run right back over to harass me about not being allowed to help her out of the pit.
ARE YOU KIDDING ME???
The Jr. Fun Police called in The Manager of Fun Police who came and looked me right in the eye and told me not to help MY THREE YEAR OLD out of the pit or he'd kick me out. I told them just give me my $14 back since we're NOT ALLOWED to actually use the facilities. "No refunds."
I calmly explained to The Manager that we'd had the most unwelcoming experience I could ever have imagined for a PREMIUM "Amusement" business that should include an once of hospitality.
"You can go tell it to Yelp, buddy!"
Well here you go, Yelpers ... Airtime trampoline park = $14/hour for a 3 year old to bounce around and get harassed the whole time and basically be threatened to be kicked out if daddy watches over or -- heaven forbid -- lends a hand.
Never again.
Information from the business
AirTime Trampoline & Game Park is a high energy trampoline and music experience unlike any other. Imagine getting your bounce on surrounded by wall to wall trampolines with the speakers pumping out your favorite songs. That is AirTime Trampoline & Game Park.
Over 31,000 square feet of wall to wall trampolines, trampoline dodgeball and foam pits for maximum airtime. Powered by great music, DJ and band performances, AirTime is your destination to get amped up.
