Allen & Sons Appliance Repair

We have been servicing appliances in your area since the 70’s and were around for all the new inventions and techniques. As authorized service members for most USA made and overseas manufacturers we are up-to-date and ready to service all your appliance needs. Just contact us to see for yourself the quality service that we provide and our friendly staff will be glad to listen to your problems,...

We had two appliances that broke at the same time, a dishwasher and a microwave. They came over to assess these and order parts. They came back to do the repairs, but were only able to repair one of the appliances. One week later they returned to repair the other appliance. They failed to reassemble the microwave back together completely, and then when they asked for payment they tried to raise the price from what was originally quoted. After some arguing, they agreed to accept the originally quoted amount. After one week of the repair of the microwave, it again malfunctioned. I contacted them to come back. I scheduled an appointment and they called to confirm the appt two times the day prior. I called back to reconfirm. My husband waited at home all day and they never showed up. Turns out they left me a message on my cell phone at and b/c I didn't return their call to again reconfirm their appointment they just didn't show up. I called back to spoke with the manger to request a refund. I spoke with a secretary who confirmed a refund would be issued to me within 2 weeks. They I requested a call from a manager directly to confirm this, and when he called back he stated this was not true and that they can not refund my money. He then proceeded to become very confrontational over the phone, still refusing to request a refund. So after 4 visits, we are out $135 and our microwave still does not work.

Southern California's leading appliance repair company, Installation of Heating and Air Conditioning, 5 year warranty on Installed parts