Unknowledgeable staff:
We had a special request of "no added fat" to one person's meal (simple grilled fish, rinsed veggies under hot tap water) due to a medical condition. The fish came back floating on a plate of oil! It was gross deliberate actions of one of the chefs who thought "but it's a GOOD fat." Oh my word.... No fat means NO FAT, "good" or "bad." Then, to "remedy" the situation, the head chef brings out a free slice of fat-laden cheesecake to this person who cannot eat anything high-fat! Duh??? What don't they understand about low-fat??? We tried to explain, but the young manager was clueless and the chef was offended.... I guess it's true, you really can't fix stupid. They wouldn't even take it off our bill! We emailed the restaurant owner who promised a refund, but it never appeared on our credit card statement.
by Chewonthis on October 24, 2011