Ambient Air Solutions, Inc
2304 N. 7th Ave, C4
BozemanMT59715
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Description
Ambient Air Solutions, Inc. was founded in 2010, and is located at 2304 N 7th Ave Ste C4 in Bozeman. Additional information is available at www.ambientairsolutions.com or by contacting Garret Gillispie at (406) 577-1818.
Member Reviews
End of Season:
There is an apology posted from Ambient at the bottoms of this review.
Do NOT hire "Ambient Air Solutions", Inc. Charles Thompson had to hire "Horn Construction" to fix another problem Ambient failed to do right on their new install. The old ducts were insulated, BUT the new ducts that Ambient installed were not----this resulted in a condensation problem that made the 4 inch filter wet. Horn Construction double insulated the NEW duct work and problem solved. Because of this moisture problem the furnace failed to ignite----it took Air controls Bozeman less than 30 minutes to change a part and the furnace was back in operation.
Our deepest apology. We have been too focused on our bottom line that we have forgotten the customer. And yes due to the lack of knowledge of the home owner we in fact would install items that costs less. Ambient has taken a new stance---reprimand those who were involved. We now have a new policy in effect for integrity above all else and respect for the home owners instructions. Once again our apology
Do NOT hire "Ambient Air Solutions", Inc. Charles Thompson had to hire "Horn Construction" to fix another problem Ambient failed to do right on their new install. The old ducts were insulated, BUT the new ducts that Ambient installed were not----this resulted in a condensation problem that made the 4 inch filter wet. Horn Construction double insulated the NEW duct work and problem solved. Because of this moisture problem the furnace failed to ignite----it took Air controls Bozeman less than 30 minutes to change a part and the furnace was back in operation.
Our deepest apology. We have been too focused on our bottom line that we have forgotten the customer. And yes due to the lack of knowledge of the home owner we in fact would install items that costs less. Ambient has taken a new stance---reprimand those who were involved. We now have a new policy in effect for integrity above all else and respect for the home owners instructions. Once again our apology
Apoloy to customer:
Our deepest apology from all here at Ambient. We have been too focused on
our bottom line that we have forgotten the customer. And yes due to the lack of
knowledge of the home owner we in fact would install items that costs less. Ambient has taken a new stance---reprimand those who were involved. We ow have a new policy in effect for integrity above all else and respect for the home owners instructions. Once again our apology.
our bottom line that we have forgotten the customer. And yes due to the lack of
knowledge of the home owner we in fact would install items that costs less. Ambient has taken a new stance---reprimand those who were involved. We ow have a new policy in effect for integrity above all else and respect for the home owners instructions. Once again our apology.
Updated to previous review:
Update to original review. I hired Air Controls Bozeman (as a 2nd opinion for Ambient's new install) for a very specific reasons: One was to do an overall safety check; and to show me in person that the furnace was set to run in 2nd stage and to test it. No matter how high the temp was set or how long the furnace ran, it did not go into 2nd stage.
The tech removed the thermostat to check the wiring. (I did request a very simply thermostat and that is exactly what Ambient Solutions installed). Thermostat was only for a 1st stage furnace operation only. The next step, the tech, went to the furnace to check the control board. I was instructed to look at the top right corner of the control board for the dip jumper switches that were labeled "staging". This was in the off position, the tech suggested 10 minute setting. This time, after approximately 10 minutes, the 2nd stage operation was a success. My review was mostly neutral before, but now I remove a star for a negative review.
There is no excuse for Ambient making such a huge mistake.
The tech removed the thermostat to check the wiring. (I did request a very simply thermostat and that is exactly what Ambient Solutions installed). Thermostat was only for a 1st stage furnace operation only. The next step, the tech, went to the furnace to check the control board. I was instructed to look at the top right corner of the control board for the dip jumper switches that were labeled "staging". This was in the off position, the tech suggested 10 minute setting. This time, after approximately 10 minutes, the 2nd stage operation was a success. My review was mostly neutral before, but now I remove a star for a negative review.
There is no excuse for Ambient making such a huge mistake.
