They are there when you need them most!:
10:30pm on a Saturday night, our little dog Romeo broke his leg. His screams were so devastating... We instantly called our vet, only to hear a voicemail telling us to drive all the way to Savannah for emergencies!! We called 2 other vets, but they never answered the phone. We stumbled across Broad Marsh Animal Hospital in the phone book and gave them a call. WOW... without hesitation they told us exactly what to do, gave us directions, and told us that they would get ahold of Dr. Henry asap.
Thank God they were so close to us in Beaufort, because I don't think Romeo would have lasted any longer in the car. We arrived and the emergency tech very gently handled and sedated Romeo. About 5 minutes after we arrived, Dr. Henry arrived.
Dr. Henry made us feel 100% better. He assured us that Romeo was in good hands and that he would keep us updated every step of the way. We left Romeo with him.
We got home and immediately looked online at reviews for Broad Marsh. The reviews were mixed, some really good and some realllllly bad... this worried us a lot! We were used to taking Romeo to a Corporate looking Vet Clinic, and Broad Marsh was the complete opposite. The place was clean, but didn't look so "stainless steel sterile hospital" like. We called them before we went to bed and they gave us a full update and told us to call ANYTIME we wanted and they would do whatever we needed.
Dr. Henry ended up doing the Surgery the next morning (Sunday... and also happened to be Dr. Henry's birthday). He fixed Romeo right up with 2 small pins and a cast. We picked Romeo up on Monday and he was actually happy and appeared to like the vet tech girls. Romeo has always left our old vet's place (Lady's Island) with his tail between his legs! He actually liked Dr. Henry and his staff!
The bill was half of what we thought it would be, considering the boarding, medication, and Surgery on the doc's birthday/Sunday. We decided to switch our vet to Dr. Henry at Broad Marsh Animal Hospital.
Romeo's leg healed well, and we were at ease through the whole process because we had Broad Marsh available 24/7 to answer our calls. This November will be 1 year since the broken leg. You cannot even tell that his leg was ever broken. He is a mini Italian Greyhound, and from what I understand its not the easiest dog to do the procedure on.
This 1 year reminded me to write a review of Broad Marsh. Seeing all of these ridiculous negative reviews for Broad Marsh makes me sick. It is obvious that they are fake reviews probably written by Dr. Henry's competitors.
All I can tell you is that we made the right choice by taking Romeo to Broad Marsh. They will treat your pets like children and set your mind at ease. They've proven to always be there when you need them most.
-Andrew
by AndrewD843 on October 30, 2013