Excellent Service, Friendly Staff:
My niece gave birth to my grand-niece late on a Friday night and I did not hear about it until Saturday after, California time. I searched desperately for a florist to get some flowers or a gift to her in the hospital before she was discharged on Sunday, but to no avail - until I found Ann's.
Even though I was 2 1/2 hours past the delivery cutoff, Rachael went out of her way to accommodate me. She found an arrangement in stock that was suitable for a baby girl and checked with their delivery person to verify that it could be taken to the hospital on a Saturday afternoon. She was friendly, helpful and cheerful the entire time. She even managed to stay calm and professional through a power outage that occurred on their side right in the middle of the phone call!
For a first time customer from half way across the country, I am thoroughly impressed by Ann's Flower Shop. I would highly recommend them, and would use them again. Next week, actually, as my OTHER niece is due to delivery on Monday, so this time I know EXACTLY who to call!
by Bob Parker (closed) on August 22, 2009