Apollo Taxi

Taxicab Service

An Apollo cab was the only taxi waiting outside PHF airport late one night. The ride home was short, & only $13.25. Square/All major credit cards were listed on a decal on the window. When I tried to pay, the driver refused to "swipe a card for less than $20," & demanded cash. I had none, & stated there wasn't card minimum listed anywhere. He said it was a "personal rule." He continued to refuse any card. He threatened to call the police; I agreed that this was a great idea, & called, as he made no move to do so. After taking individual statements, the police explained how terms of service worked, & convinced him to accept payment by card.

I am a Private at Fort Eustis Army Base in Newport News, Virginia. I called Apollo Taxi for a cab on July 13, 2013. The dispatch told me it would only be 10 minutes for a cab. The cab driver called me right away to say he would be there shortly. After 20 minutes of waiting I called back ,the driver told me he would be there soon so I waited .Another 10 minutes went by before the cab arrived. I had waited a total of 30 minutes in the hot sun at the cab wait area. I would have left but the driver told me to wait for him and he would give me a discount. His van stunk like stale Cigarettes and his music was extremely loud with vulgar language. The driver said he would not run the meter because the trip to the mall was only $18.75 (it was normally $17.45 ). We did not leave right away because he said he had another group to pick up . When all the passengers (8 altogether,there were only seat belts for 6)got in we were all told to write down our phone numbers for solicitation I'm guesing which I declined . The other group went to the same location as I did.We were both charged $20 for each group even though we started at the same place and went to the same location .The driver then demanded that we each tip him. The other group gave him $5 which he declined and asked for $10.Later I rode with friends back to base from the local Hooters and took us back to base which should have been $15.Another driver from Apollo took the highway(the longer route ) and the trip was $27 instead. At least this driver didn't demand a tip. I have taken a lot of cabs in my lifetime, this was the worst experience I've ever had .

Apollo Taxi offers the best professional drivers and on time service in Hampton Roads. All our drivers are drug free, articulate, English speaking, and criminal background tested. All our vehicles are immaculately clean and 100% credit card accessible. Guaranteed 10 to 15 minute pickup times on all call-ins in the Newport News and surrounding counties. All reservations welcome as well! We...