Great Experience:
I went to the Rockwall Apple Orthodontix and had a great experience. Dr. H was very knowledgeable, friendly and he gave great treatment. I received invisalign from him and I am very happy with my results. The office was very nice and the staff friendly. I highly recommend the Rockwall office with Dr. H.
by Megan Hoybjerg on March 03, 2011
The Worst Smile of My Life:
I went into Apple Orthodontix for minor straightening of my teeth. Almost 4 years later, I have a terribly crooked jaw and pains when I chew. I complained to the doctor who performed the work, Dr. Jimi D. Mehta, who later promised compensation. After I returned to his office to ask if indeed Apple Orthodontix will compensate me for my physical distress, Dr. Mehta turned me away saying, “I don’t know, I just work here”. I have sent written complaints to their main office and spoken with Krissy Bond, the Head Manager of their corporate office about this matter. She told me that the owner, Chad M Packard, met with doctors to review my case. She promised a resolution. Now, Krissy Bond longer return my calls. The braces Dr. Jimi D. Mehta fitted me for have not even been removed! I went into Apple Orthodontix with complete trust and hard-earned money. What I got in return is the worst smile of my life, evasiveness and cold shoulder. I feel it is my absolute duty to inform the public to beware of Apple Orthodontix unethical practice. Pay a little extra if you need to for better work and better customer care. I advise you to go somewhere else.
by Chris on April 11, 2008