This is a scam business:
On 10/12/2012 Mr. Bilen picked up my sofa, a deposit and 13 yards of fabric, an amount he specified. On 10/17/2013 he picked up my two side chairs, a deposit and 13 yards of fabric. My furniture was promised for Christmas 2012. In January I filed a BBB complaint. Mr. Bilen did not answer the complaint. Numerous dates of promise have been made and none kept. I am out $2040.00 and the value of my furniture. Do NOT do business with this individual because it will be a loss to you. I am proceeding with a law suit.
by msl50birm on March 19, 2013
Very Disappointing!!:
Very Disappointing!!! I gave Arnold Upholstering an ottoman to re-upholster back in December. I was not aware that it was a two man operation. The man I gave the ottoman to was just the salesman. It was originally promised back in 2-3 weeks. That turned into 2 months! Every time I called to check on it, they NEVER answer the phone and NEVER return the call. The salesman just so happened to live in my area, so I had to start going to his house to get an answer. Then after already having the ottoman for over a month, I was told the fabric we picked out was discontinued. So I had to meet with him again and pick out a new fabric, which of course delayed the process even more. I was given many excuses and the delivery date kept getting delayed. What was originally promised in two weeks took two months. I just finally got it back, and after having it for two months I thought it would be immaculate. It is not. I can see several issues with it, like it was a rushed job toward the end. Very disappointing. I would NEVER recommend them.
by mandwdb on February 02, 2013