AT&T Product Center
1298 Centennial Ave
Piscataway TownshipNJ08854
Hours
No hours of operations available
Payment Methods: Visa, MasterCard, American Express, Discover
- Average Rating
- Total Reviews
- (2)
Recommended
0
Not Recommended
0
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Description
At&T Product Ctr is located at 1298 Centennial Ave, Piscataway, NJ. This business specializes in Telecommunications.
Member Reviews
never GO AGAIN:
I've had the worst experience and wouldn't want anyone, ANYONE going to the store and getting fooled like I did. Complete disregard for customer service and mismanaged.
Here's what I THINK happened: I was on the ATnt NEXT plan since more than a year, 14 months to be precise and got an alert on my phone that I should upgrade!
So I went over to the store, with an inkling that I might want to get the iphone 6 or the LG G4. I didn't care at this point, which was cheaper or more expensive.
As I enter the store, I am told that I HAVE TO return my phone and will have to pay $136 in addition in order to upgrade. I am NOT given a choice to retain my phone or trade it in for a new phone. NOT.
So I pay $136 and decide to upgrade to Iphone 6 because they don't have the LG G4 in the color or kind that I wanted. That's fine. I try to get the best deal for myself, including memory and data plan. I'm absolutely fine paying more for more memory. This should help you understand that I still don't care about the money aspect in all this. Here's where the BS starts, the customer service agent, Dan then tells me I will get $60 credit for my phone (LG G2) if I get the Iphone, and $150 if I get the LG G4. So I fret and take the $60 for the iphone. He then throws a bomb and says I HAVE TO BUY AN ACCESSORY FROM THE STORE in order to retain the $60. So I buy what is the "cheapest" available accessory from the store, or SO HE SAYS. A screen guard. Which by the way, broke the very next day!
He then says I have to pay $40 for the screen guard and the remainder $20 will be credited towards my next phone bill.
This is WHAT I LEFT THE STORE WITH AND still have to be with, coz they refused to exchange my phone for free, even though it was within the stipulated 14 day period. They said it would charge me another $35 plus any charges on the new invoice!!!!!
Here's what I THINK happened: I was on the ATnt NEXT plan since more than a year, 14 months to be precise and got an alert on my phone that I should upgrade!
So I went over to the store, with an inkling that I might want to get the iphone 6 or the LG G4. I didn't care at this point, which was cheaper or more expensive.
As I enter the store, I am told that I HAVE TO return my phone and will have to pay $136 in addition in order to upgrade. I am NOT given a choice to retain my phone or trade it in for a new phone. NOT.
So I pay $136 and decide to upgrade to Iphone 6 because they don't have the LG G4 in the color or kind that I wanted. That's fine. I try to get the best deal for myself, including memory and data plan. I'm absolutely fine paying more for more memory. This should help you understand that I still don't care about the money aspect in all this. Here's where the BS starts, the customer service agent, Dan then tells me I will get $60 credit for my phone (LG G2) if I get the Iphone, and $150 if I get the LG G4. So I fret and take the $60 for the iphone. He then throws a bomb and says I HAVE TO BUY AN ACCESSORY FROM THE STORE in order to retain the $60. So I buy what is the "cheapest" available accessory from the store, or SO HE SAYS. A screen guard. Which by the way, broke the very next day!
He then says I have to pay $40 for the screen guard and the remainder $20 will be credited towards my next phone bill.
This is WHAT I LEFT THE STORE WITH AND still have to be with, coz they refused to exchange my phone for free, even though it was within the stipulated 14 day period. They said it would charge me another $35 plus any charges on the new invoice!!!!!
STAY AWAY - all they can do is to charge you more:
Terrible.. The team of customer service reps are nothing by a bunch of theives. There is an additional cost for everything. They charge you 25 to 35$ and tell u that they will give you some stupid charger or some other cable for the charge because they have to put it on the bill... just a simple plain way of selling the items at their store.
Couple of instances, 1) my friend wanted a prepaid gophone.. they said, it would be 100$ for a year + tax along with it, they will charge 9.99 for the sim and then an activation charge of 35$ . such a bunch of moron..
We went to AT&T in the bridge water mall and the customer service reps was so well mannered there in the AT&T bridge water mall, they did the entire setup for just 100$ + tax which is the right way to do it.. Piscataway AT&T moron wanted to cheat us 45$.. what a joke..
2) we asked for a normal sim to be converted to a nano sim for our iphone 6, the AT&T idiots in Piscataway told us that to do it.. they had a fee of 35$
on this occasion we went to AT&T in somerville circle, they did this for free. We were so impressed with the customer service guys in somerville AT&T that we purchased something else there just because they were so knowledgeable .. we were actually planning this purchase in Radioshack..
STAY WAY.. all they know in Piscataway AT&T is to charge you for unnecessary items.. They r a bunch of freaks
Couple of instances, 1) my friend wanted a prepaid gophone.. they said, it would be 100$ for a year + tax along with it, they will charge 9.99 for the sim and then an activation charge of 35$ . such a bunch of moron..
We went to AT&T in the bridge water mall and the customer service reps was so well mannered there in the AT&T bridge water mall, they did the entire setup for just 100$ + tax which is the right way to do it.. Piscataway AT&T moron wanted to cheat us 45$.. what a joke..
2) we asked for a normal sim to be converted to a nano sim for our iphone 6, the AT&T idiots in Piscataway told us that to do it.. they had a fee of 35$
on this occasion we went to AT&T in somerville circle, they did this for free. We were so impressed with the customer service guys in somerville AT&T that we purchased something else there just because they were so knowledgeable .. we were actually planning this purchase in Radioshack..
STAY WAY.. all they know in Piscataway AT&T is to charge you for unnecessary items.. They r a bunch of freaks
