Autorite
12345 Bellaire Blvd
HoustonTX77072
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Description
At AutoRite in Houston, TX we understand that trust is earned. We would like to earn yours. We offer a variety of automotive services and repairs. All our work is performed using quality parts and equipment, and the work is done by technicians who are highly trained and certified. Serving Houston, we pride ourselves on providing our customers the best automotive repair experience possible,...
Member Reviews
Scammers!:
This shop is a SCAM. I took my car to this shop to have them diagnose some issues with my car. After the diagnosis, the following issues were found:
1. Serpentine belt
2. Left Side axle
3. Air Filter
4. Cabin Air Filter
5. Transmission Flush
6. Injector service
7. Replace 2 tires
8. Alignment
9. Seatbelt
Since I do not have a good understanding of what's needed to be fixed, I told the shop to send a copy of the estimate to my son, who's more knowledgeable about cars, and wait for further instructions. They sent the estimate thru email and my son took a look and determined items 1,2,5,and 6 should be fixed. My son called back the shop to try to tell them what we want to have it fixed. Bruce picked up the phone and told my son that they have already started working on the car and that most of the items are either fixed or in the progress of getting it fixed. Bruce said the only things that can be stopped are the alignment (item 8) and seatbelt (item 9). OK, fine. My son told them to finish everything else but DO NOT fix item 8 and 9. Bruce agreed. Later in the afternoon, the owner, Owen, called and explained why item 8 and 9 needs to be fixed and again, I told him to call my son. He called my son around 6, 6:30pm and explained to him. My son told him he understands the reasons BUT STILL DO NO WANT THEM FIXED. The next morning the car was ready to pick up so I went and picked up the car. The bill was $300 MORE than what my son told me last night. So I thought maybe my son and Owen have reached an agreement to all the repair and went ahead and paid the bill. I called my son and told him about this and he was shocked! He said he NEVER AGREED to fix item 8 and 9 and told him numerous time NOT TO FIX IT. THEY WENT AHEAD AND FIXED THEM AND CHARGED ME FOR IT WITHOUT HAVING US AGREE ON!!! This in no way is right to do business. I blame myself for not knowing enough about cars and parts that ultimately was scammed by this shop. And they took advantage of me by pushing me to do the repairs and lied about the agreement they had between my son and them.
1. Serpentine belt
2. Left Side axle
3. Air Filter
4. Cabin Air Filter
5. Transmission Flush
6. Injector service
7. Replace 2 tires
8. Alignment
9. Seatbelt
Since I do not have a good understanding of what's needed to be fixed, I told the shop to send a copy of the estimate to my son, who's more knowledgeable about cars, and wait for further instructions. They sent the estimate thru email and my son took a look and determined items 1,2,5,and 6 should be fixed. My son called back the shop to try to tell them what we want to have it fixed. Bruce picked up the phone and told my son that they have already started working on the car and that most of the items are either fixed or in the progress of getting it fixed. Bruce said the only things that can be stopped are the alignment (item 8) and seatbelt (item 9). OK, fine. My son told them to finish everything else but DO NOT fix item 8 and 9. Bruce agreed. Later in the afternoon, the owner, Owen, called and explained why item 8 and 9 needs to be fixed and again, I told him to call my son. He called my son around 6, 6:30pm and explained to him. My son told him he understands the reasons BUT STILL DO NO WANT THEM FIXED. The next morning the car was ready to pick up so I went and picked up the car. The bill was $300 MORE than what my son told me last night. So I thought maybe my son and Owen have reached an agreement to all the repair and went ahead and paid the bill. I called my son and told him about this and he was shocked! He said he NEVER AGREED to fix item 8 and 9 and told him numerous time NOT TO FIX IT. THEY WENT AHEAD AND FIXED THEM AND CHARGED ME FOR IT WITHOUT HAVING US AGREE ON!!! This in no way is right to do business. I blame myself for not knowing enough about cars and parts that ultimately was scammed by this shop. And they took advantage of me by pushing me to do the repairs and lied about the agreement they had between my son and them.
Information from the business
We have been serving the greater Houston area for 28 years and its our mission to provide reliable and excellent auto repair, where you will never have to come back with the same problem! We are honest, reliable, and affordable experts in the auto industry! We are an AAA approved repair facility, utilizing state-of-the-art equipment to expertly diagnose and repair your car quickly and reliably....
AutoRite Collision has been serving the greater Houston area for 28 years.
Mission: To provide reliable and excellent auto repair, where you will never have to come back with the same problem!
Company overview:
Located on Bellaire Blvd between Dairy Ashford and Cook. We are an AAA approved repair facility, utilizing state-of-the-art equipment to expertly diagnose and repair your car quickly...
Mission: To provide reliable and excellent auto repair, where you will never have to come back with the same problem!
Company overview:
Located on Bellaire Blvd between Dairy Ashford and Cook. We are an AAA approved repair facility, utilizing state-of-the-art equipment to expertly diagnose and repair your car quickly...
