Avia Luxor
270 Doug Baker Blvd
BirminghamAL35242
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Member Reviews
Horrible experience:
Called this company to see if they had availability to rent a stretch white limo for my niece as a Sweet 16 surprise and I was excited to hear they did. It was confirmed on the phone and then I proceeded to fill out the online registration & payment, and put that we wanted to white stretched limo. This was going to be a fabulous surprise for my niece and her 7 friends.
Well...I got a call around 2:05pm and the limo driver couldn't get his GPS to work, nor could he get it on his phone. So I had to give him step by step directions. When he got here (on time) He was in a black bus style vehicle. almost something like you would see for elderly pick up. (no offense, it;s just no other way to describe it)
I was devastated!! And Although the driver was very calm and kind, I was very upset. This is nothing a 16 year old would be surprised about or even think it was for her & her friends. When we got into the "bus" it was FILTHY!!! I have pictures to prove. And it smelt like bad body odor, from the armpits! The Limo driver offered to go back and get the white limo that was originally paid for, but the birthday party girls had an appointment to get to and there was no time to run back and get the correct car. Needless to say, my niece was surprised, that they all got to ride together, but it definitely wasn't what I had planned. I even made about 8-10 attempts to call the owner at the business number listed. I sent an email as well. I haven't heard anything back and not sure if I will. The Limo driver did make a vehicle change on the way to the BreakOut in Hoover, but said the Stretch Limo was in worse condition and filthy dirty, the driver didn't know how to work the interior lights nor did he know how to work the music. So the Sweet 16 Birthday girl with her 7 friends sat in a dark limo with no music for their 3 hour (plus 1 hour in Breakout) limo experience.
I would never recommend this company to anyone!! What a huge disappointment. And a BIG waste of my money!!
Well...I got a call around 2:05pm and the limo driver couldn't get his GPS to work, nor could he get it on his phone. So I had to give him step by step directions. When he got here (on time) He was in a black bus style vehicle. almost something like you would see for elderly pick up. (no offense, it;s just no other way to describe it)
I was devastated!! And Although the driver was very calm and kind, I was very upset. This is nothing a 16 year old would be surprised about or even think it was for her & her friends. When we got into the "bus" it was FILTHY!!! I have pictures to prove. And it smelt like bad body odor, from the armpits! The Limo driver offered to go back and get the white limo that was originally paid for, but the birthday party girls had an appointment to get to and there was no time to run back and get the correct car. Needless to say, my niece was surprised, that they all got to ride together, but it definitely wasn't what I had planned. I even made about 8-10 attempts to call the owner at the business number listed. I sent an email as well. I haven't heard anything back and not sure if I will. The Limo driver did make a vehicle change on the way to the BreakOut in Hoover, but said the Stretch Limo was in worse condition and filthy dirty, the driver didn't know how to work the interior lights nor did he know how to work the music. So the Sweet 16 Birthday girl with her 7 friends sat in a dark limo with no music for their 3 hour (plus 1 hour in Breakout) limo experience.
I would never recommend this company to anyone!! What a huge disappointment. And a BIG waste of my money!!
